About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Support stats for December 2017

The stats are in for the Start Software Support Desk for December 2017.

Looking at urgent problems raised by clients, the performance during the month was excellent with nearly 96% of issues resolved within 2 hours.

Start Software Support Stats - December 2017
Looking at all problems (including low and medium priority), we only resolved 83% in the timescales set by our customers which is a little disappointing.  We think that the Christmas holiday period will have affected our performance as we had reduced staffing during that time, so we will monitor carefully this month.

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