Thursday, 19 August 2010

Post messages automatically on Twitter

Does your business use Twitter and would you like your systems to automatically post Twitter updates (Tweets)?

We can now add this functionality to your Tracker or Toy Tracker system. Ring or email for more information!

Thursday, 12 August 2010

Huge performance improvements in Tracker Web Server v1.5

A large part of the core code base in Tracker Web Server has been rewritten resulting in speed increases of 50x for some operations. The whole website feels much, much "snappier" especially with larger client sites.

In addition, new database optimisations within the Asbestos Tracker databases have helped to make the Tracker Web Server experience a much slicker one.

Contact the office if you want the upgrade which also includes a new facility for users to be able to email the contents of library folders back to themselves (rather than having to download each document separately).

Thursday, 5 August 2010

Busiest ever support month - 90% of calls resolved on time

July 2010 has been our busiest ever support month with 174 problem calls logged by Elaine and the team.

We solved 89.6% (I'm counting that as 90%!) of the calls on time - something we're very proud of.

We hope your call wasn't one of the 10% and we will strive to do even better in August.

Wednesday, 4 August 2010

New Tracker Dashboard v1.0.35

We're pleased to announce an update to Tracker Dashboard (the Tracker module which sends automatic, personalised emails with Tracker data, summaries and action lists).

The new version can also send data as .CSV files so that it can be read straight into Excel.

If you would like the update, which is free of charge to all Tracker clients with active support contracts, please contact the office.