We're having reports from some asbestos surveyors that Android and Apple iOS updates to their smartphones and tablets are causing them problems.
The latest version of Android is v8.0 ("Oreo") and some surveyors are calling to say that their handsets are having problems syncing after the update has been applied.
Apple's latest update is v11 and some surveyors are having problems with their data collection screens "freezing" in certain circumstances.
For the time being, we suggest telling your site staff to not apply any operating system updates if possible. It is always wise to wait a few months after any operating system update is made available so that other people find the bugs before you have to!
For more information, do contact our support desk for advice.
Great customer feedback x 3!
Three emails just arrived one after the other - and each put a smile on our faces and a spring in our step! Feedback #1... "We smashed our audit! Thank you so much for your help" from a new customer where we have been providing Alpha Five support and mentoring to help them to develop an Intranet quality & audit system Feedback #2... "hi Tom. It looks fantastic! Very well done" from a client reviewing the latest changes to a web data analysis system we have written using Alpha Anywhere , SQL Server and JavaScript Feedback #3... " The launch of Alpha Tracker here is going really well ... thank you so much" from an asbestos consultancy feeling the benefits of their Alpha Tracker asbestos software installation. We really appreciate it when customers take the time to send us feedback like this - it makes the hard work seem worthwhile!
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