Friday, 19 January 2018

Warning - Android 8 and Apple iOS 11 updates are causing surveyors some problems

We're having reports from some asbestos surveyors that Android and Apple iOS updates to their smartphones and tablets are causing them problems.

The latest version of Android is v8.0 ("Oreo") and some surveyors are calling to say that their handsets are having problems syncing after the update has been applied.

Apple's latest update is v11 and some surveyors are having problems with their data collection screens "freezing" in certain circumstances.

For the time being, we suggest telling your site staff to not apply any operating system updates if possible. It is always wise to wait a few months after any operating system update is made available so that other people find the bugs before you have to!

For more information, do contact our support desk for advice.

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