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Wednesday, 6 July 2022
Monday, 4 July 2022
96% of High Priority calls are resolved within 2 hours - June 2022 Support Desk update
We've just analysed our Support Desk stats for June 2022 and a near-record 96.21% of all High Priority calls were resolved within the target 2-hour timeframe.
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Graph showing improved performance during May & June 2022 |
We're looking now at streamlining how clients make contact with us (currently there are several ways including email, phone calls and our website). We'll let you know if anything changes.
Alpha Legal is sponsoring the Modern Law Conveyancing Awards 2022
We're really pleased to announce that Alpha Legal is sponsoring the Modern Law Conveyancing Awards 2022.
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Come and meet the Alpha Legal team at the Conveyancing Awards 2022 |
The event takes place on Thursday 24 November 2022 at The Rum Warehouse, Liverpool. We can't wait!
Friday, 1 July 2022
We've added #AMD22 to our Alpha Tracker home page - supporting Mesothelioma UK's Action Mesothelioma Day for 2022
We're supporting Mesothelioma UK's Action Mesothelioma Day for 2022 by adding the Twitter feed for #AMD22 to our Alpha Tracker asbestos software home page!
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Alpha Tracker's home page with a new #AMD22 dashboard |
Go to https://twitter.com/hashtag/AMD22?src=hashtag_click to follow the Twitter feed yourself! And do support Meso UK's campaign - it really helps sufferers of this terrible disease.
Zephyr Environmental is joining the Alpha Tracker family
We're really pleased to announce that asbestos specialist Zephyr Environmental from Oxford is joining the Alpha Tracker asbestos software family.
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Zephyr Environmental's excellent website |
We'll post more information when Zephyr go live!
Wednesday, 22 June 2022
Alpha Tracker is now a member of NORAC - the National Organisation of Asbestos Consultants
We're pleased to announce that Start Software (Alpha Tracker) is now a corporate member of NORAC, the National Organisation of Asbestos Consultants.
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NORAC and Alpha Tracker working together |
We're looking forward to meeting NORAC members at future meetings and discussing ways to improve our asbestos software systems to benefit the asbestos industry in the UK.
Tuesday, 21 June 2022
Asbestonomy conference over for 2022. Bring on 2023!
We have just spent a couple of days in London at Asbestonomy 2022.
This international asbestos conference gave us an opportunity to listen to amazing speakers, talk to clients, talk to competitors and meet some wonderful people who are all working together to solve the asbestos problem - once, and for all.
Some of the people we want to highlight (and who we are working with us here at Alpha Tracker) are:
- Andrew Paten and UKNAR, helping to make asbestos registers available to everyone who needs them
- Charles Pickles, old friend and head of the "Airtight on Asbestos" campaign
- Dr Yvonne Waterwan, President of the European Asbestos Foundation
- Dr Mavis Nye BEM, asbestos campaigner and founder of the Mavis Nye Foundation.
Here are some of the photos I took at the event:
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Andrew Paten (UKNAS), Dr Mavis Nye BEM, Robin |
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Robin with Alpha Tracker user Neil Munro from Acorn Asbestos |
Mavis beginning her presentation |
Robin, Dr Yvonne Waterman and Andrew Paten |
The conference reinforced what an important industry this is. So many stories of disease, suffering and, tragically, premature death. It's vital that we all work together to sort this problem out.
We introduced a new industry-wide initiative called OpenAsbestos, which aims to provide an open, industry-wide framework for the sharing of asbestos data. This supports the UKNAR initiative to develop a UK-wide national asbestos register but also goes much further - enabling all systems and organisations with an interest in asbestos to access data easily wherever it is stored.
If you'd like to know more about OpenAsbestos, please do get in touch with Robin directly.
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