We are pleased to confirm that the cloud issue affecting Alpha Tracker users in the UK earlier today has now been resolved. Cloud issues are now resolved The incident caused slow access and, for some users, difficulties connecting to or logging into Alpha Tracker during the morning of Friday 10 July 2026. Our team worked closely with our cloud technical support specialists to investigate the problem and restore normal service. Alpha Tracker is now available again and systems are operating normally. We are continuing to monitor the service closely and will review the incident to understand what happened and whether any further steps can be taken to reduce the risk of a similar disruption. We are very sorry for the inconvenience caused, particularly to teams who rely on Alpha Tracker throughout their working day. Thank you to everyone affected for your patience and understanding while the problem was being resolved.
Posts
Cloud issue affecting Alpha Tracker ** Friday 10 July 2026 **
Friday 10 July 2026 11:50.
We are sorry but an issue in the cloud has affected Alpha Tracker for many UK users throughout the morning.
 |
| The Alpha Cloud cloud has a major issue this morning |
Symptoms will include slow access or difficulties connecting or logging in.
We are working with our cloud technical support to diagnose and resolve. We will update affected clients as soon as we are able.
Thank you for your patience.
Welcome Bridgend Asbestos Services to the Alpha Tracker family
Welcome Bridgend Asbestos Services to the Alpha Tracker family!
We’re delighted to welcome Bridgend Asbestos Services Ltd to the Alpha Tracker family!
We’ve just completed Alpha Tracker training with the BAS team at their offices in Bridgend, and it was great to spend time with such a friendly, knowledgeable and hands-on team.
Bridgend Asbestos Services provide specialist asbestos services across South Wales and the surrounding areas, including asbestos surveys, asbestos sampling, air monitoring, four-stage clearance testing, asbestos management and asbestos removal support.
The Bridgend Asbestos Services team
A busy team with plenty to manage
Like many asbestos consultancies, BAS have a lot to keep track of: jobs, sites, surveys, samples, reports, documents, certificates, appointments and customer communications.
That’s exactly where Alpha Tracker asbestos software comes in.
During the training session, we worked through how the BAS team can use Alpha Tracker to help manage their asbestos work more efficiently, from the office through to site-based activity. It was particularly nice to see the team trying things out on phones and tablets straight away, which is always the best way to bring the system to life.
 |
| Using Tracker Mobile asbestos site surveying app during the training session |
Supporting asbestos teams in the real world
Alpha Tracker is built for specialist teams like Bridgend Asbestos Services. It helps bring together the day-to-day admin, technical records and reporting workflows that asbestos consultancies depend on.
For BAS, this means having a system that can support their work across asbestos surveys, air monitoring, clearance testing and wider asbestos management activities, while helping keep information organised and accessible.
The team at work
Thank you to the BAS team
A big thank you to everyone at Bridgend Asbestos Services for making us so welcome.
It was lovely to visit the office, meet the team properly, and see the BAS setup in action. We’re really looking forward to working with you and supporting you as you start using Alpha Tracker.
Welcome to the Alpha Tracker family, Bridgend Asbestos Services!
Help us shape Tracker Agent: what should it do for you?
We are rewriting one of Alpha Tracker’s most popular tools, Tracker Filer, and we would love your input.
 |
| Talk to us! You have a chance to shape Tracker Agent |
Many Alpha Tracker users already rely on Tracker Filer to help link emails and attachments to the correct Alpha Tracker document folders. By copying emails to a special Tracker Filer email address, the system can read the content of the email and file the email and attachments into the appropriate job or quote folder.
It can also help with tasks such as scheduling appointments into your diary.
But Tracker Filer was created before the current generation of AI tools, and there is now an opportunity to make it much more powerful.
Introducing Tracker Agent
Tracker Filer is being completely rewritten as an AI-powered agent that can work on your behalf.
The new tool, Tracker Agent, is already in development. The aim is to allow everyday Alpha Tracker tasks to be triggered directly from an email, saving time and reducing manual admin.
We are currently working on features that allow Tracker Agent to:
- file documents for you, just like Tracker Filer
- automatically add Purchase Order numbers to quotes when you forward an email containing the PO
- mark quotes as won and create the project or job for you
- close one or more projects or jobs
- add an appointment for a job into a surveyor’s diary, either on a specific date/time or in the first free slot
All of this can happen straight from an email. You simply send or forward the email to Tracker Agent, and it can take the appropriate action for you.
We think this could become a major timesaver for Alpha Tracker users.
Built with safeguards in mind
Of course, any AI-powered automation needs to be handled carefully.
As part of the development work, we are thinking carefully about permissions, audit trails and sensible safeguards, so that Tracker Agent only does the things it should be allowed to do.
The goal is not just to make Alpha Tracker more automated, but to make it more useful, more controlled and more accountable.
What would you like Tracker Agent to do?
This is where we would really value your ideas.
What everyday tasks do you think could be safely triggered from an email? Are there small admin jobs that take up time in your team? Are there common emails that always result in the same Alpha Tracker action?
For example, should Tracker Agent help with chasing missing information, updating job statuses, assigning work, adding notes, creating tasks, sending acknowledgements, or something else entirely?
We are especially interested in ideas from people who use Alpha Tracker every day, because you know better than anyone where the time savings could be.
If you have a suggestion, please get in touch and tell us what you would like Tracker Agent to be able to do for you.
You can also view the full Alpha Tracker roadmap for 2026 here: https://alpha-tracker.co.uk/roadmap
What the latest FAMANZ newsletter tells us about asbestos management in the UK
The latest FAMANZ newsletter may be written for asbestos professionals in Australia and New Zealand, but many of the themes will feel very familiar to UK asbestos consultancies, laboratories, contractors and duty holders using asbestos software Alpha Tracker.
 |
| Visit famanz.org for more info |
Across the newsletter, there is a clear focus on competency, practical guidance, consistent survey standards, public-sector asbestos assurance, training, laboratory reporting and the challenge of moving from simply holding asbestos information to proving that asbestos is being properly managed.
There is also a useful international comparison for UK readers. FAMANZ highlights the UK HSE’s decision not to lower Great Britain’s asbestos control limit, while noting that the European Union is moving towards a lower occupational exposure limit. The HSE’s position, as reported by FAMANZ, is that competency, training, supervision, site controls and enforcement may have more impact than changing the numerical limit alone.
That is an important point for Alpha Tracker customers in the UK. Asbestos compliance is not just about numbers in a report or documents sitting in a folder. It is about having reliable systems, clear processes, competent people, current registers, well-managed actions and evidence that risks are being controlled in practice.
Alpha Tracker is designed to support exactly that kind of joined-up asbestos management, from surveying and sampling through to lab results, registers, reinspection, recommendations, remedial actions, client reporting and audit trails.
The FAMANZ update is a useful reminder that asbestos remains a live issue internationally. The details vary by country, but the direction of travel is clear: better competency, better evidence, better systems and better protection for people.
FAMANZ June update: competency, consistency and better asbestos management across Australia and New Zealand
The latest FAMANZ newsletter is well worth a read for asbestos professionals across Australia and New Zealand. It highlights just how active the sector is right now, with important work continuing around competency, training, asbestos survey standards, public-sector assurance, laboratory reporting, and the practical implementation of new and updated guidance.
 |
| visit famanz.org for more info |
FAMANZ reports continuing progress on its Competency Framework for Asbestos Professionals, the Safe Work Australia Asbestos Framework Review, the updated WorkSafe New Zealand Good Practice Guidelines, and preparations for the 2027 ASBESTOS Conference in Christchurch (Judy and some of the team from the UK will be there, of course!). There is also continued focus on asbestos in consumer products, including children’s play sand, and on the need for better supply-chain assurance and public protection.
For Alpha Tracker customers, this all reinforces the importance of having robust asbestos systems in place. Whether you are managing surveys, samples, registers, removals, reinspection programmes, client portals or reporting, good software helps turn professional practice into repeatable, auditable processes.
We will continue to follow these developments closely and support our Australian and New Zealand customers as expectations around asbestos management, competency and reporting continue to evolve.
Welcome to Alpha Tracker, A55 Asbestos
We’re delighted to welcome A55 Asbestos Ltd to the Alpha Tracker community.
Today, we had the pleasure of training the A55 Asbestos team on how to use asbestos software Alpha Tracker in their fantastic asbestos laboratory. It was great to spend time with the team, see their setup, and help them get started with the system.
 |
| A55 join the Alpha Tracker asbestos software family |
A55 Asbestos provides asbestos management solutions, including asbestos surveys, training and consultancy, with a clear focus on reducing risk and helping clients understand their responsibilities. Their work supports homeowners, duty holders and organisations that need clear, practical asbestos advice and support.
Alpha Tracker will help A55 Asbestos manage their asbestos work more efficiently, from job tracking and reporting through to day-to-day lab and project workflows. We’re looking forward to supporting the team as they begin using the system in live work.
A very warm welcome to everyone at A55 Asbestos. We’re excited to have you on board and look forward to working with you.
Find out more about A55 Asbestos here: https://www.a55asbestos.co.uk/