Alpha Tracker has reached a major milestone - the 10,000th software update ! Each time Jack and his team finalise an Alpha Tracker software change, they "commit" it to our software source control system. This process is carefully controlled and forms part of our ISO9001 Quality Control system. Each change is numbered and - incredibly - we have now reached the milestone of 10,000 updates committed. The 10,000th update wasn't particularly memorable or special ( it fixed a problem with drawings and certificates when reinspecting hazmat data! ) but it is quite an achievement. By the way, Release 41.6 of Alpha Tracker is in final testing now with Release 42 well underway and on track for an autumn release. To mark the occasion, some of the Alpha Tracker team committed to running the Shrewsbury 10K . Yesterday was the big day, with Dan leading the field (finishing in an impressive 44 minutes). The Shrewsbury 10K is particularly hilly and challe...
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Support Desk performance - June 2025
Our Support Desk team in June resolved 761 tickets across all of our software systems. We helped...
- asbestos surveyors (Alpha Tracker)
- water hygiene technicians (Alpha Tracker)
- legal advisors and will writers (Alpha Legal/Legacy Portal)
- ecological consultants (ecoScribe)
- CleanUpBritain supporters (RoadVlog)
- and many, many more!
Here's Dan & Lucas helping a caller earlier today:
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| Dan & Lucas (pretending to answer the phone) |
97.4% of callers were happy with their ticket response in June, let's hope that Lucas's caller will be another happy customer when we look at July's statistics!
From the Palace of Westminster to Mesothelioma UK's HQ - the portrait of Mavis & Ray Nye is on the move again
Our Alpha Tracker director Robin and UKNAR's Andrew Paten were on the road on Thursday moving the beautiful portrait painting of asbestos campaigners Mavis & Ray Nye.
The painting is now waiting in a safe London space waiting for the courier to collect and deliver to Meso UK to be proudly displayed and seen by many more asbestos campaigners and nurses.
For the last few months, it has been hanging in the Palace of Westminster, in Sir Stephen Timms' office. Sir Stephen has taken an active interest in asbestos policy in the UK since become the Chairman of the Work & Pension Committee in the previous government.
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| The portrait of Mavis & Ray with Sir Stephen |
The next location is going to be Mesothelioma UK's Loughborough's HQ so we had to start the process of moving the picture from London to the Midlands.
Andrew & Robin boxed it up, took it out of Portcullis House, then headed off.
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| Andrew outside Portcullis House |
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| Robin waiting for a taxi (which didn't arrive) |
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| ... perhaps a bus? |
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| It had to be a Tube! |
The painting is now waiting in a safe London space waiting for the courier to collect and deliver to Meso UK to be proudly displayed and seen by many more asbestos campaigners and nurses.
UKATA Conference is in full swing. Jamie & Kim are meeting asbestos consultancy Alpha Tracker users inbetween presentations
"Beyond Awareness" is the theme of this year's UKATA asbestos conference, and we're pleased at Alpha Tracker to be part of it.
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| Kim & Jamie at the Nottingham conference venue |
It's always fun to bump into our asbestos consultancy Alpha Tracker users, and here is Kim with Professor Roger Willey from ACS:
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| Kim & Roger |
Our old friend Dr Yvonne Waterman has her first UKATA stand, too, showing off the first edition of her fabulous Global Asbestos Forum magazine.
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| Yvonne meeting new readers |
Our 17th webinar recording is now available on our website and YouTube. Watch to learn all about security in Alpha Tracker and beyond
Do you know how to add new users, remove leavers and set up Alpha Tracker Client Portal users?
Click this link to watch on YouTube or click the video below:
Would you like a quick briefing on the key cybersecurity risks and what you can do to protect yourself?
Are you looking for reassurance that Alpha Tracker is protected from hacking, after hearing about the problems at M&S, Co-op and Harrods?
Watch our webinar recording (our 17th!) and get answers to all of these questions (and more):
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| Kim & Robin in action (Jack was hiding in a pod) |
Click this link to watch on YouTube or click the video below:
Watch our previous Alpha Tracker webinars here: https://alpha-tracker.co.uk/webinars
Catch Kim & Jamie at the UKATA Conference on Thursday. You might even win an Alpha Tracker t-shirt!
Alpha Tracker asbestos software specialists Kim & Jamie will be at the UKATA Asbestos Conference on Thursday this week, sporting our new "10K" Alpha Tracker t-shirts. They even have one to give away!
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| What's the "10K" connection? Ask Kim & Jamie to find out |
Find our stand and ask about our latest Alpha Tracker software updates and features. We'd love to chat to you!
New Water feature within Alpha Tracker - an easier way to record when actions are completed and risks are closed
You and your clients can now record when water hygiene actions are completed and risks are closed within Alpha Tracker's water sub-system.
Look for the system at the site (1), then drill down from the system (2) to the asset/outlet (3) and the relevant risk (4):
You can record an unlimited number of completed actions (for monthly tasks, for example) and the system is clever enough to close the risk if a one-off task has been marked as complete.
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| Drill down to record when actions are completed (5) and risks are closed |
You can record an unlimited number of completed actions (for monthly tasks, for example) and the system is clever enough to close the risk if a one-off task has been marked as complete.
Your clients can also do the same activity in the Water Client Portal given them control over the risks and actions assigned to them.
For more information, contact Support. This feature will be generally available as part of Release 41.6.