Thursday, 23 September 2021

Start Software (Alpha Tracker) at the Contamination Show, NEC

It's always good to meet up with clients, business partners and old friends at the annual Contamination Expo where Alpha Tracker always makes an appearance.

Robin & Kim in the hazardous materials hall

Kim & Robin had a whistle-stop whizz around every stand yesterday (or, so it felt!) sharing information about our asbestos software and our plans.


We met up with Mark from Asbestoprobe to discuss their latest developments.  We are Asbestoprobe's software partners and we plan to link their innovative handheld asbestos detection device with Tracker Mobile, our on-site asbestos data collection platform.

Mark and Kim discussing the Asbestoprobe latest developments


Software panel at our partners CTT Group (Countrywide Tax & Trust) - Alpha Legal was a hot topic!

I really enjoy being involved in the regular software panels that CTT Group (formally Countrywide Tax & Trust) host for their key consultants and business partners.

Alpha Legal was on the agenda - 100s of CTT consultants use Alpha Legal to communicate securely with their clients - and I showed some of the latest changes as well as shared news of what's coming next.

Not a great selfie - I managed to cut off Mickey from the CTT Legacy software team and also CTT director Andrew but at least I captured a flavour of the meeting!

Alpha Legal (Start Software) at the CTT Legacy software panel


Wednesday, 22 September 2021

Patched! Video uploading is working again on iOS 15 (Apple) iPhones & iPads

We've deployed a patch to Alpha Legal so that clients with Apple devices running iOS 15 will be able to upload videos again.  See this blog post https://blog.start-software.com/2021/09/sorry-apple-upgrade-today-ios-15-has.html for details of the problem.

(OK, so it is not that exciting, but at least we've solved the problem!)

The patch we've put in place for uploading videos on Apple devices will give a slightly different experience to clients, but it will be fine until a long-term fix is in place.  We'll update Alpha Legal again shortly with that long-term fix.


Tuesday, 21 September 2021

Sorry! The Apple upgrade today (iOS 15) has broken video uploading in Alpha Legal

Our support desk has received some calls from Apple iPhone users this morning to say that their phones have updated to iOS 15 and they are having problems uploading video within Alpha Legal.

We advise not updating to iOS 15 for a day or two - some problems have been reported

Our developers are working on this as a top priority and we'll blog again as soon as the problem is resolved.  Sorry!

Monday, 20 September 2021

Quick Start tile #2 - "Share Document". It takes seconds to securely share a document with your client

It just takes seconds to share a document with a new client using Alpha Legal.

It just takes seconds to securely share a document

There are just 3 steps to follow:

  1. Click "SHARE DOCUMENT" from the Alpha Legal home page

  2. Enter your client's details

  3. Attach the document(s) and share.  Easy as that!
You can share a number of different ways - including using Alpha Legal's inbuilt client portal. 

Start Software partners CTT Group enjoy their summer festival

Start Software partners CTT Group (formally known as Countrywide Tax & Trust Corporation) have just celebrated another year of success by holding their annual summer festival.

Robin & Catherine from Start attended and enjoyed the legendary CTT hospitality at Gables House - CTT's impressive offices in Leamington Spa.

The sun shone on CTT Group's directors, staff, families & friends!


Congratulations Nick from Broadland Group - 100km charity walk completed in 21 hrs 53 mins

Congratulations to Nick from Broadland Group, one of our Alpha Tracker asbestos consultancy clients.  Nick has just walked 100km in the Peak District in 21 hours 53 minutes in memory of his brother Mike who tragically lost his life to Covid.

You can read about their incredible achievement here https://www.justgiving.com/fundraising/formikew and please donate if you can.  Nick is raising money for the Guide Dogs organisation.

Read about Nick's incredible achievement here