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About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

You can now change your Alpha Tracker (and Tracker Mobile/MDS) password within our Alpha Tracker Mobile app

There's a new version of Alpha Tracker Mobile in the app stores (Google and Apple).

This upgrade gives staff the means to change their Alpha Tracker password and Tracker Mobile/MDS (asbestos site data capture) password within the app with no need to log into a laptop.


Do contact Support if you need any more information or help.

There's a new Alpha Tracker Mobile app in the app stores

We've been improving performance within Alpha Tracker Mobile.  The most noticeable change is that signing off reports is now much quicker for asbestos surveyors.

Visit https://alpha-tracker.co.uk/alpha-tracker-mobile for more info

Your team will receive the update automatically on their Apple and Android devices.

Alpha Tracker Release 41.5 is ready for desktop and Android/Apple app users. Nearly 600 improvements!

Our latest update for Alpha Tracker is now ready and available to all of our customers.

Alpha Tracker Release 41.5 is a big update - nearly 600 changes - and is accompanied by a brand new app in the Google and Apple app stores, too.

Read about Release 41.5 on our website

Watch the introductory video here: https://youtu.be/V6a9EmfKLRI or click below!


Get in touch with Support - 24x7 - if you'd like more information or to schedule your update.

There's a new Alpha Tracker Mobile in the app stores and another coming along soon

Our latest Alpha Tracker Mobile update has hit the app stores (Google and Apple).

Alpha Tracker Mobile in the Google and Apple app stores

The biggest change will benefit Alpha Tracker water hygiene (Legionella) technicians.  We've improved the logic which powers our data integrity checks, and this should reduce the number of alerts that the technicians see, especially at the start of the day.

A larger update is on its way, featuring a new sync method that makes it faster and easier for site staff to send in their data and photos


New Alpha Tracker Mobile hits the app stores. New "Support" option and "Water" buttons simplified

There's a new version of Alpha Tracker Mobile in the app stores.

The update adds a new "Support" menu (useful if you need to call us for help):

Look out for the new "Support" menu

The other change is that the button previously labelled as "Water OFFLINE" is now just "Water".  This is the button to click if you are working on water jobs on-site.

Press "Water" to enter water hygiene data

If you have any questions, do get in touch with Alpha Tracker Support (https://alpha-tracker.co.uk/support).




Check out the Release Notes for Alpha Tracker Release 41

Kim has finished the Release Notes - all 32 pages! - and these are now available for Alpha Tracker Release 41.

Click here to read them: https://alpha-tracker.co.uk/latest-release

Click to see our Release Notes

Here are the other ways you can explore the 500+ updates in this release:

Watch the highlights video: https://youtu.be/ksfoPfQzdEg

Read the blog: https://blog.start-software.com/2024/08/alpha-tracker-release-41-is-now.html

Join the webinar on Wednesday 28th August at noon: https://us06web.zoom.us/j/88632075774.

The Alpha Tracker Mobile update will be hitting the app stores next week and will automatically update the devices used by your site staff.  

Contact support (support@start-software.com) if you would like the update applied to your system and they will agree on a mutually convenient time.

Welcome Lancashire County Scientific Services to the Alpha Tracker family!

Another Alpha Tracker asbestos consultancy is live.  This time it is Lancashire County Scientific Services!

Kim has spent the day training the asbestos surveyors and administrators

Lancashire County Scientific Services will be using asbestos software Alpha Tracker to survey buildings across the county for asbestos, analysing samples and producing asbestos reports for their internal and external customers.

Using a variety of handheld devices, asbestos surveyors will be capturing site data, taking photos and updating plans electronically, and then sending this over mobile data or WiFi - all with one click!  Once asbestos samples are analysed, reports will be produced automatically to match the current Lancashire County formats.  All asbestos reports in Alpha Tracker are created from custom templates to ensure that the output is perfect.

Can we help your asbestos consultancy to improve efficiency and the service you provide to your clients?  Get in touch!  We have demo slots available in May, and software trials are also available.  If you are switching from competitor systems, we can also offer healthy discounts during 2024.

There's an update to our Alpha Tracker Mobile app in the Google & Apple app stores

Jack has published an update to our Alpha Tracker Mobile app into the Google & Apple app stores.

Alpha Tracker Mobile in the app stores

The new version has several useability improvements for users of our Forms and Water Hygiene features, including:

  • better display of the section name (for forms broken into multiple sections)
  • improved display of the project/job, site and type of form
  • the section/question is always displayed when responding to Water Hygiene questions.
These changes all came from suggestions from our users so do get in touch if you have other ideas for improvements!

There's a new Alpha Tracker Mobile coming to the app stores this week

We're releasing a new Alpha Tracker Mobile to the Google (Android) and Apple (iOS) app stores this week.  Alpha Tracker Mobile is our companion mobile app for the Alpha Tracker system.

Alpha Tracker Mobile

The app has benefits for our water hygiene (Legionella) clients as well as several bug fixes and small improvements throughout the app.

Release 40 of Alpha Tracker is now available. Our December 2023 update has hundreds of improvements and new features

Our December 2023 update to Alpha Tracker and its companion app, Alpha Tracker Mobile, is now available.

Key updates include:

  • Asbestos Registers are much faster
  • Re-inspections generate more quickly
  • Lots of improvements to Alpha Tracker Mobile
  • New "Quick Edit" in Project List
  • Surveys can now link to multiple templates
  • The Alpha Tracker API has been enhanced
  • SSO (single sign-on) is now available and is very flexible
  • Sites can be "on stop"
  • Importing is more reliable
  • The water Client Portal has been enhanced.
Quite a list from Jack and the team.  Phew!

Release 40 of Alpha Tracker

Watch a short video introducing the update and read and/or download the release notes, here: https://alpha-tracker.co.uk/latest-release.

Please contact our Business Manager to arrange your Release 40 update.

The latest Alpha Tracker Mobile update is now in beta test

Jack has released the latest Alpha Tracker Mobile app to our beta testers.

The latest version of Alpha Tracker Mobile in action

The latest update has these new features and improvements, many of which will appeal to our water hygiene consultancies:
  1. You can now duplicate water assets and outlets (and the data associated with them) with just one click

  2. You can mark outlets as being infrequently accessed

  3. The last date an outlet was monitored/cleaned/serviced is now shown when working on site (so that you can avoid working on outlets which don't need to be actioned)

  4. Attempting to log in with an invalid user ID or password, or an expired password, now displays a more helpful message

  5. If your sync is interrupted for any reason, you will not see duplicate assets and outlets when you re-sync

  6. Photos are now quicker to display

  7. A variety of minor bugs have been addressed.

Our next-generation asbestos data collection app is taking shape. Keep an eye on Alpha Tracker Mobile for the update

Jack and his developers have been working hard on the next generation of our asbestos site data collection app.  Asbestos data collection will be joining water hygiene and our general purpose "forms" feature and will be coming to Alpha Tracker Mobile soon.

Asbestos data collection is coming to Alpha Tracker Mobile

Alpha Tracker Mobile is available in the Apple and Google app stores and has been downloaded 1000s of times.  Click this link for more information.



Milestones, milestones, milestones! We've started our 9,000th job and raised our 70,000th support ticket

In the course of a couple of days this week we reached two milestones here at Start Software.

We've raised our 9,000th job, and our 70,000th customer support ticket.  Feels like it too, we've been especially busy all year.

Our 9,000th piece of work is pretty typical for us.  It's for a client we've been working for since 2006 - most of our customers become partners over time.  We work hard to build long-standing relationships with our clients.

The job itself is just a small software change to the business management system that we created for them more than 16 years ago.  It has grown as they have grown.  When we implemented it, they were a two-person company.  They now have more than 200 staff!

Support ticket #70,000 was a bug that one of our users found in one of our apps, Alpha Tracker Mobile.  Did you know that we want our users to report bugs and that we even send a thank you present to everyone that does?  Get in touch if you think you've found one!

Thank you to all of our clients, old and new - we appreciate you, your business and your trust in us.

Release 38.5 of Alpha Tracker & the new Alpha Tracker Mobile are now available

We've just published two updates - Alpha Tracker Release 38.5 and an updated Alpha Tracker Mobile!

With 400+ improvements, you should really notice the difference. 

Here is the video to show you the changes:


Look out for better performance in the client portal and the ability for surveyors to choose their own data to reinspect - even from site!

You can upgrade by yourself or contact the support desk (UK or NZ/Aus) for help.

There's a new Alpha Tracker Mobile in the app stores

Jack has published an updated Alpha Tracker Mobile in the app stores so it's time to download and try the new features!

Download the latest Alpha Tracker Mobile

One of the most important new features is the ability for surveyors to choose the data they want to reinspect when on site.  The admin staff no longer need to "push" the data to a handset for reinspection, the surveyor can "pull" it instead (even allowing them to make their own selections from the available data).

Find Alpha Tracker Mobile for Android phones & tablets here, or Apple here.

The latest Alpha Tracker Mobile app update is available from the Apple & Google app stores

Want to access Alpha Tracker's key features from your smartphone?

Download the latest Alpha Tracker Mobile app from the Apple or Google app stores:

The latest Alpha Tracker Mobile app is now available for download

Using the app you can:
  • access your appointments

  • review your enquiries or quotations

  • review your projects (jobs)

  • create a new client, enquiry, quote or project (job)

  • sign off an asbestos report

  • view the asbestos register at any site
Would you like us to add more features?  Get in touch! (UK or Aus/NZ)

Alpha Tracker Release 33 - the "AI" release - is now available

We've been hard at work adding extra features to our asbestos software platform, Alpha Tracker.

Release 33 is now available with more than 450 new features, bug fixes and performance improvements.  Yes, more than 450!!  In this release, we've focused on "AI" powered features adding intelligence and convenience to many parts of the system including:

  • a vastly improved experience for the lab when using the new fibre analysis features

  • a completely rewritten quotation sub-system with improved graphics and follow-up workflow

  • immediate, intelligent data checks on asbestos data submitted by asbestos software from the field helping you get your asbestos reports right first time!  

Alpha Tracker's redesigned quotation sub-system

Release 33 is the update to Alpha Tracker Release 32 which was made publicly available back in the Spring.

Keep an eye on the blog for the video introducing the new features and the full set of release notes.  They should both be available in the next few days.

Release 34 is now underway and is the "cloud release" with more features linking Alpha Tracker to the cloud for document storage and improved editing of reports and other documents.


New calendar features in Alpha Tracker

Watch out for the scheduling updates coming in the next Alpha Tracker release, available within a few weeks.

Alpha Tracker calendar

Some of the improvements to the calendar include:

- creating appointments for multiple people at the same time
- more advanced "make a suggestion" features where Alpha Tracker finds gaps in diaries for you
- improved mapping
- quicker ways to make a calendar booking
- mobile access to your calendar via Alpha Tracker Mobile

Would you like to know more?  Get in touch!

Alpha Tracker Release 27 is available now

Our winter 2017/18 update of asbestos software Alpha Tracker, Release 27, is now available.

There are nearly 200 software updates in this release - new features, bug fixes and performance improvements.  Watch this video for a quick overview of the changes.


Users of our Legionella, contaminated soil and air testing modules will all see improvements.  In addition, this update also prepares the ground for our new Alpha Tracker Mobile app with some very exciting additions!

Kim's Alpha Tracker release notes will be available on our website as usual.

We're planning Release 28 now so do get in touch with your ideas to make Alpha Tracker an even better product for you.
.

Alpha Tracker Mobile app update now available via the app stores

Our Android & iOS (Apple) Alpha Tracker Mobile app for asbestos consultancies and their clients has been updated again and the latest version is now ready for installation via the app stores (see http://robinbennett.blogspot.co.uk/2017/02/new-look-for-alpha-tracker-mobile-app.html).



Alpha Tracker Mobile is the companion app to asbestos software Alpha Tracker.

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