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Showing posts from July, 2025

About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

10K for 10K! The Alpha Tracker team mark the 10,000th software update in Alpha Tracker with a 10K run

Alpha Tracker has reached a major milestone - the 10,000th software update!

Each time Jack and his team finalise an Alpha Tracker software change, they "commit" it to our software source control system.  This process is carefully controlled and forms part of our ISO9001 Quality Control system.  Each change is numbered and - incredibly - we have now reached the milestone of 10,000 updates committed.

The 10,000th update wasn't particularly memorable or special (it fixed a problem with drawings and certificates when reinspecting hazmat data!) but it is quite an achievement.  By the way, Release 41.6 of Alpha Tracker is in final testing now with Release 42 well underway and on track for an autumn release.  

To mark the occasion, some of the Alpha Tracker team committed to running the Shrewsbury 10K.  Yesterday was the big day, with Dan leading the field (finishing in an impressive 44 minutes).  The Shrewsbury 10K is particularly hilly and challenging, so it was brilliant to see all of the team finish so strongly.

The Alpha Tracker 10K for 10K team

Congratulations to Product Manager Jack for continuing the innovation and development in Alpha Tracker and well done Kim, El, Dan, Robin, Jamie, Jack, Mary & Catherine for being part of a very special morning.  Marina, Laura & Hannah couldn't squeeze into the photo but were brilliant supporters.

The after-run brunch at Hickory's went down a treat!

All smiles after the event

Would you like a discussion about Alpha Tracker and what it can do for your asbestos, water hygiene or fire consultancy?  Our constant innovation and desire to improve directly benefit our environmental consultancy users.  Get in touch! (UK or Aus/NZ

Support Desk performance - June 2025

Our Support Desk team in June resolved 761 tickets across all of our software systems.  We helped... 
Here's Dan & Lucas helping a caller earlier today:

Dan & Lucas (pretending to answer the phone)

97.4% of callers were happy with their ticket response in June, let's hope that Lucas's caller will be another happy customer when we look at July's statistics!

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