Showing posts from November, 2011

About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Tracker Web Server v1.5.269

This is a long-awaited update... you can now easily change the default (generated) passwords for web clients.

To change the basic password for a client, change the new setting {client ID} basic password to a 6-digit number of your choice.

To receive this update, please contact the office via email or the usual telephone number - 0845 612 2402.

Microsoft's Access User Group at the Heritage Motor Museum

For once (it seems), Andy & I weren't presenting at the Access User Group.  Instead, we got to watch some really excellent presentations.

The most interesting from my point of view was a good look at the "Subversion" version control system which is a much more sophisticated way of handling source code than we currently employ (although the system we use is good and one reason that we pass our ISO 9001 each time with flying colours).

Watch this space - if we decide to use Subversion, it may mean that we can offer more flexibility with our software development especially where one client needs something radically different in our of our standard software packages (eg Resource Tracker, Tracker Web Server etc).

PS - interesting conference location

Tracker Upload Manager v1.0.48

This is a worthwhile but minor update.

One of the features (and benefits) of Tracker Upload Manager is that it sends a text message to the surveyor once they have uploaded data so that the surveyor has positive confirmation that their work is safe.

The downside is that each text message costs 2-3p and so costs can add up.

Tracker Upload Manager v1.0.48 has the facility to send an email to the surveyor instead (or as well).  For surveyors with smartphones connected live to their email, this is as good as a text and free.

Contact the office to arrange your free-of-charge update (if you have a live maintenance contract) as usual.

Support "Movember" and help prostate cancer charities

One of our clients - AEC - is supporting the "Movember" (Moustache for November!) movement this year and is trying to raise funds to support prostate and testicular cancer charities.

Please donate if you can - here is the link you need:

Resource Tracker Google Sync launched

Back in September we announced that Resource Tracker Google Sync was in beta.

We're proud to announce that it is now on general release and can be ordered via the office (by email or phone 0845 612 2402) or direct from our online shop

Resource Tracker Google Sync is a brand new Tracker module which keeps Google calendars updated for all your staff so that they can see their work diaries at any time from their laptops, home PCs or smartphones.  Google calendars are free and can be set up in a matter of minutes and are the world's most popular online calendars being easy to use, flexible and fully integrated with Google Mail.

The Google calendars are read-only for the staff (so that they cannot amend or delete work scheduled for them).  If staff already have Google calendars for personal use, the additional "work calendar" will simply appear automatically on their laptop or phone - but without the option to remove work you have scheduled for them!

Use of this module means that you no longer have to send appointments via email to staff - their own diaries will just automatically sync no matter how many appointments you schedule for them, how many you move, or even how many you delete!

Resource Tracker Google Sync is priced at £750+vat.

Please note that you need Resource Tracker v1.5.500 or higher to use Resource Tracker Google Sync.

ISO 9001 renewed for Start Software with flying colours!

We've had our ISO 9001 assessment today (it is 3 years - unbelieveably - since our first accreditation) and we've passed with flying colours!

Kim is our Quality Manager and this is all down to her hard work and the team's constant focus on doing things "by the book" and keeping customer satisfaction at the heart of everything we do.

We know we're not perfect, far from it, but we genuinely try to work efficiently, keep customers informed at all times, and focus on the quality of the software we produce.  When an independent Lloyds' ISO 9001 quality assessor agrees and feels able to award our company this prestigious quality award with no reservations at all, it is really heartening and it affirms our belief in our company and staff.

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