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Showing posts from 2024

About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Peter Posh software system nears completion. But first, a selfie!

The software development professionals at Start Software have been building a new system for the UK's leading formal hire company, Peter Posh.

Development Team Leader Dan and Director Robin were driving to meet a client in Leamington Spa and noticed a Peter Posh showroom on the way.  So they pulled in for a photo or two!

Dan outside Peter Posh Warwick

Robin & Dan

The Peter Posh software development uses technology from Start's US software partner, Alpha Software.  Start Software are Alpha Software UK professional partners and can help fellow developers with any Alpha Anywhere, Alpha TransForm or Alpha Cloud technical queries.  Do get in touch if we can help you.

Kim & Catherine have arrived in Madrid for asbestos conference Asbestonomy 2024

Asbestonomy 2024 is being held in Madrid, Spain, and Kim & Catherine are there to represent asbestos software Alpha Tracker and data sharing protocol OpenAsbestos.

Kim & Catherine

If you're attending Asbestonomy this year, do find Kim & Catherine and say hello.  They have lots of news & information about Alpha Tracker to share with the international asbestos community!

Water hygiene and asbestos air monitoring go live at Norse Infinity

Further to the Alpha Tracker training delivered for the Norse Infinity asbestos professionals, their water hygiene (Legionella) and air monitoring staff have now also gone live.

Here are some photos from today's session with Catherine from Start Software working with Alpha Tracker specialist Kim to deliver the training:

Today's Alpha Tracker training for Norse Infinity

Happy birthday to Danielle, too! What an unusual way to spend your special day!!!

Tom's Alpha Anywhere "Similarity Searching" webinar with Alpha Software is live on our website and YouTube

Want to know more about "similarity searching" in Alpha Anywhere?  Check out Tom's webinar - "from sounds like to is like" on our website or YouTube.

Watch Tom's webinar on our website or YouTube

Tom goes on a journey from sounds like with SOUNDEX to is like with AI tech and vectors.  Interesting stuff and useful to anyone wanting to build an intuitive searching UI in their software.


If we can help you with any Alpha Software-related queries, do get in touch.

What a lovely goodbye from a long-standing Alpha Tracker user

One of our Alpha Tracker asbestos consultancies is winding up their surveying business because their lead surveyors are retiring.

We wish our client well in their retirement

We received this lovely email to thank us for our service:
"We would like to take this opportunity to thank the whole team at Start Software for your assistance in setting this system up for us, for fine tuning it to suit our needs and for the excellent support given throughout the 7 years we have been with you – I see our first payment to you was back in May’17!
It’s been a pleasure dealing with you all throughout this time, thank you."

We are truly blessed to have such lovely clients!

Milestone! 10,000th Alpha Tracker job booked in at Start Software

We use Alpha Tracker to run our own business.  Does that seem odd, considering most Alpha Tracker users are asbestos consultancies or water hygiene specialists and we are a software business?

You might be wondering why a software company like ours uses Alpha Tracker, a tool typically designed for asbestos consultancies, water hygiene specialists, and environmental consultants. The answer is simple: we believe in practising what we preach. By using Alpha Tracker ourselves, we're constantly on the lookout for new features and performance improvements. If something in Alpha Tracker bothers us, it's likely to bother you too, and this motivates us to fix it quickly!

Whenever a client requests a new feature or asks us to modify their asbestos report templates, for instance, we log that task as a project in our own instance of Alpha Tracker.  This method not only helps us track our work but also ensures that we experience the software just like our clients do.

We're excited to share that we've recently hit a significant milestone: the 10,000th project booked in Alpha Tracker! This achievement underscores our commitment to continuous improvement and our dedication to providing the best possible experience for our users.

We've recorded 10,000 jobs here at Start Software

Keep the feedback coming and we'll keep improving Alpha Tracker! Get in touch here.

PS the 10,000th job was from our friends at Hampshire Country Council... a box of chocolates is on its way to them!


Comments from our Alpha Tracker training sessions. Get in touch if you would like more training for your office or site staff

We've been (very!) busy over the last month with new Alpha Tracker installations - see here and here and here!  Whenever we implement a new Alpha Tracker asbestos software system for an asbestos consultancy, we deliver training, either face-to-face or via Microsoft Teams/Zoom.

We can deliver training via Microsoft Teams/Zoom as well as face-to-face

Here are some of the recent comments we've received from clients:
"Training session was excellent. Kim was very clear and knowledgeable and we learnt how to use the forms easily"

 "Was a great training session, got lots out of it"

"I thought the training was excellent and entertaining enough to keep everyone's interest. I would definitely recommend your software and training to other companies"

"No issues need highlighting. Kim was very professional in answering questions, working through the stages on setup & usage and helped troubleshoot issues we had initially."

"Training was amazing, Judy was clear and answered all of our questions with ease and clarity."

Reviewing other post-training comments, some clients have asked for follow-up training, others would like us to improve Alpha Draw to add more features, and others have asked for more information on QR codes.  We take all feedback seriously and try to act upon it.

If you'd like to book some refresher training or extra training for your staff, get in touch.

 

New feature in the Wallboard to "block book time". It's fabulous and in the next release of Alpha Tracker

Have you been looking for a better way to block book time in Alpha Tracker?  Perhaps for holidays, public holidays, or even project work?

We've built a new feature into Alpha Tracker's Wallboard to enable you to do just that!

Click the YouTube video below to watch how to do it

Here's Robin showing you how you can drag & drop to create appointments within the Wallboard.  Easy!


Want to know more about Alpha Tracker's calendar and Wallboard features?  Check out our Alpha Tracker Tips & Tricks Webinars.

Almond Environmental's asbestos lab is now live with asbestos software Alpha Tracker!

Welcome Lindsay and the whole of the Almond Environmental asbestos team!

Kim has just completed the virtual Alpha Tracker training session and Almond's asbestos lab is ready to go.

Kim talking to Lindsay, configuring Alpha Tracker for their asbestos lab

We're introducing some exciting (possibly revolutionary) new features for asbestos labs in the next release of Alpha Tracker.  Want to know more?  Get Get in touch!

Norse Infinity are joining the Alpha Tracker family. Their asbestos professionals are trained and ready to go

We're delighted to be welcoming the asbestos and water hygiene professionals from Norse Infinity to the Alpha Tracker consultancy family.  Kim met and trained some of their asbestos professionals last week to show them how to use Alpha Tracker in the office and when on-site.

The Norse-Infinity training room

Asbestos and water hygiene are just two of the services that Norse Infinity provides.  Their full range of environmental and testing services includes:
  • asbestos testing and management
  • water hygiene
  • mechanical and electrical services
  • fire system management
  • renewable energy, and
  • facilities management.
Find out more about Norse Infinity here: https://norseinfinity.co.uk/

Can we help your environmental consultancy to switch to award-winning Alpha TrackerGet in touch!

701 calls taken in May by our Support Team. Steady month

Our fabulous support team took 701 calls from clients in May 2024.

We've been analysing the reasons why people have needed to speak to us.  The most common are:

  • "data queries" - questions about information within a system and how to process it (18%)
  • "change requests" - callers asking for new software features or changes to existing ones (6%)
  • "technical/server support" - clients calling us because they don't have their own IT support (5%). 
Most calls turn into "tickets", our means to track issues.  Overall, we solved 94% of high-priority tickets within 2 hours - a good result.

We blog every month to show the performance of our support desk because we want to be completely transparent and open with our clients and prospective customers.  Hope this information is useful!

Lovely surprise! Adventurer Andrew Bedwell drops into our Telford office for a cup of tea

Remember the incredible Andrew Bedwell and his World Record "Big C Challenge" attempt at crossing the Atlantic in the shortest boat ever?  Start Software/Alpha Tracker were key sponsors and we also built an app for Andrew to use on the crossing.

Andrew in our Telford office

Andrew is working towards another crossing attempt in 2025 and just dropped in to see us and let us know how his plans are progressing.  With a new all-aluminium boat design (which is 6cm longer internally - positively spacious!) and even better preparation, we're sure attempt #2 will be successful.

Watch this space! 

Dan & Jack's latest Alpha Tracker Tips & Tricks Webinar is now available to watch on YouTube

Did you miss our live webinar last week?  Dan & Jack showed the various "diary sync" options in Alpha Tracker including Google Calendar, Exchange (that's Outlook and Office365) and even the incredible FLS from our partners Fast Lean Smart!

Don't worry if you did miss it! You can watch the recording on our website or on YouTube.

Watch all previous Alpha Tracker webinars on our website

Or click this video to watch on YouTube, instead!





Welcome TCL Asbestos! Another asbestos consultancy joins the Alpha Tracker family

TCL Asbestos in Leeds is the latest asbestos consultancy to choose asbestos software Alpha Tracker.

TCL are proud of their professional, efficient, cost-effective asbestos management services and solutions.  Their senior team has decades of experience in the asbestos industry.

John and Sam from TCL Asbestos

The TCL asbestos professionals are now live with Alpha Tracker.  Can we help your asbestos consultancy to become more efficient and effective?  Get in touch!


Jack's webinar with Alpha Software is now on YouTube. Watch how we build Cordova apps with Alpha Anywhere, AppFlow and Docker

We've just delivered another Alpha webinar with our US software partners, Alpha Software.  

This time, Jack showed how to build Cordova apps using several techniques in Alpha Anywhere including AppFlow and Docker.

The Alpha webinars page on our website at https://start-software.com/alpha-software

Watch the recording of the webinar on YouTube or on our website, or click below:



Three(!) new Alpha Tracker asbestos consultancies are going live in the next 7 days... Kim will be exhausted!

We're training 3 (three!) asbestos consultancies during the next 7 days to enable them to switch to our asbestos software Alpha Tracker.

Three new asbestos consultancies will be online next week

All of these consultancies have been using asbestos software from other providers but have decided to switch to Alpha Tracker because of our 24x7 support, flexibility and customer service.

Our trainer Kim is on the road for the next week to get everyone online.

We're taking Alpha Tracker orders for late summer installations so do get in touch if you'd like a demo and a no-obligation quotation in June or July.


Our next *free* webinar is on Thursday 30 May at noon. Join us to see how to link your Alpha Tracker calendar to Google, Outlook and Microsoft Teams

Remember when your diary was just a little black book in your pocket?  Now most people have multiple calendars for home, for work, for clubs... and it is complicated to look across all of these at the same time.

Alpha Tracker's diary can link to Google, Outlook and Microsoft Teams so you can see all your work appointments with your other commitments.

Having multiple diaries is complicated!

Join Dan & Jack on our free webinar on Thursday 30 May at noon (UK) to see how you can link Alpha Tracker diaries to your other calendars.  Take this opportunity to streamline your life!

Dan's "Debugging 101" webinar with Alpha Software is now available on YouTube

Dan joined Dave from Alpha Software last week to host a webinar on debugging techniques within our preferred software development platform, Alpha Anywhere.

Dan delivering the webinar from our Telford (UK) office

You can watch the webinar on YouTube here:


You can find all of the webinars we have hosted with Alpha Software on our website, here: https://start-software.com/alpha-software. This page also outlines the range of services we offer to fellow Alpha developers, including:

  • mentoring - helping Alpha Anywhere developers with technical issues or questions
  • training - helping people new to the Alpha platform to become productive quickly
  • project troubleshooting - we like difficult problems to solve!
  • software support - supporting software where the original developers can't (or won't!) help.
Get in touch if we can help you with your Alpha Anywhere problem - we'll have the solution!

Our 0333 301 1010 number is working again. Phew!

Apologies for the problem yesterday afternoon.  Our main UK telephone number, 0333 301 1010, is now working again.

The datacentre problem was resolved overnight

Our 0330 301 1010 phone number is down. Please contact us by email or 01952 288316 for the time being

Our phone provider has an issue in their datacentre, and it is affecting our 0333 301 1010 number.  

We're not the only ones having a problem, EA Sports are also unable to receive calls, apparently, as are many national and international businesses.

We're sorry that our phones are not working

For now, please email info@start-software.com if you need to contact us here in the UK or call 01952 288316.  We expect the problem to be resolved shortly.

We responded on time to 92% of tickets raised in April 2024. High priority ticket performance was even better

The Support Desk responded to 831 tickets in April 2024.

92.1% of all tickets were responded to within the timescales set by the caller.  Looking specifically at high-priority calls, 96.3% of problems were solved on time.

Support Desk performance - November 2023 to April 2024

Remember, our Support Desk is available 24x7 in person via a local rate number.  We're here to help so do get in touch!

Here are the numbers to call if you need help:

Australia & New Zealand - 1300 946 310

The Best Foundation conference Inspiration & Innovation conference really delivered. Under the wings of the iconic Concorde, too!

What an event and what a venue! 

The Best Foundation's latest conference was held under the wings of Concorde in Manchester, yesterday.  We were part of the CTT Group team there to discuss our AI innovations with and for the UK Estate Planning industry.

CTT were the networking sponsors

Robin & Mickey in the Concorde flight deck

A Concorde-eye view of the CTT table and stage

CTT director Clive and the Tech Panel

The conference was literally under the wings of Concorde!

Clive discussing the latest AI innovations on the Tech Panel

Clive discussing industry innovations with the conference delegates


Three more UK consultancies with asbestos and Legionella focus are joining the Alpha Tracker family. It's going to be a busy summer...!

We've received orders this week from three more UK asbestos and water hygiene consultancies, all wanting to switch to Alpha Tracker and away from their current software providers.  

All these ambitious consultancies have decided to make the move because of our 24x7 personal support and our flexible and open approach.  Our motto "this is your data, in our system" is what asbestos and water consultancies want to hear.  Why be locked into a system where you don't have unlimited, open and flexible access to the data critical to your business success when you can switch to Alpha Tracker and experience a completely different approach?

See our flexible integration options at alpha-tracker.co.uk/integrations

We've been in business for 18 years and some of our first asbestos consultancy customers are still working alongside us.  Each year we've grown and we're now trading more successfully than ever with more staff, more clients and more ideas for improvement.

Would you like to join the Alpha Tracker family or try our software for free?  Get in touch!

Mark & Todd from OERCA are at the Regional Aquatics Workshop Conference showing our latest software improvements

OERCA is one of our favourite clients.  They are leaders in their field (aquatic animal care software - think aquariums, sealife centres and such) and we love working with them.

Mark & Todd, the directors, are at an Aquatics Workshop this week showing the latest software improvements - and there are many!

Mark & Todd at their conference desk

OERCA is one of the products we build and support using the Alpha Anywhere development platform.  It enables us to deliver feature-rich systems more quickly (and hence more cost-effectively) than traditional programming methods.

Can we help your business with a custom software development project?  Or perhaps you need help with an application written in Alpha AnywhereGet in touch!

Alpha Legal has been given a speed boost! Hope you're enjoying the difference

Alpha Legal has received a speed boost today after we deployed new servers in our private cloud. 

We're always improving Alpha Legal - watch out for new updates soon 

We really hope you're noticing (and enjoying!) the difference.  Pretty much everything is working faster - from logging in, to checking ID documents, even sharing documents for signature!

ESSS are improving their processes with the help of Alpha Tracker. Can we help you, too?

ESSS - Environmental & Site Safety Solutions - are improving processes through their asbestos consultancy business and our Alpha Tracker specialists are helping them along their journey.

Here is a picture from yesterday's training and consultancy session - it's great to meet our lovely clients face-to-face and have such a constructive conversation.

Some of the asbestos professionals at ESSS

Can we help your asbestos consultancy to improve?  Are you using asbestos software from another supplier and you've heard good things about Alpha Tracker's innovation, expertise and 24x7 support?  Get in touch here.

Welcome Lancashire County Scientific Services to the Alpha Tracker family!

Another Alpha Tracker asbestos consultancy is live.  This time it is Lancashire County Scientific Services!

Kim has spent the day training the asbestos surveyors and administrators

Lancashire County Scientific Services will be using asbestos software Alpha Tracker to survey buildings across the county for asbestos, analysing samples and producing asbestos reports for their internal and external customers.

Using a variety of handheld devices, asbestos surveyors will be capturing site data, taking photos and updating plans electronically, and then sending this over mobile data or WiFi - all with one click!  Once asbestos samples are analysed, reports will be produced automatically to match the current Lancashire County formats.  All asbestos reports in Alpha Tracker are created from custom templates to ensure that the output is perfect.

Can we help your asbestos consultancy to improve efficiency and the service you provide to your clients?  Get in touch!  We have demo slots available in May, and software trials are also available.  If you are switching from competitor systems, we can also offer healthy discounts during 2024.

There's an update to our Alpha Tracker Mobile app in the Google & Apple app stores

Jack has published an update to our Alpha Tracker Mobile app into the Google & Apple app stores.

Alpha Tracker Mobile in the app stores

The new version has several useability improvements for users of our Forms and Water Hygiene features, including:

  • better display of the section name (for forms broken into multiple sections)
  • improved display of the project/job, site and type of form
  • the section/question is always displayed when responding to Water Hygiene questions.
These changes all came from suggestions from our users so do get in touch if you have other ideas for improvements!

Two more asbestos consultancies are switching to Alpha Tracker

We've just had two more orders from Australian asbestos consultancies switching to asbestos software Alpha Tracker


Judy, Jess & Leanne will be onboarding both consultancies over the next few weeks and we'll post more details when the consultancies are fully live.

Watch the recording of our Forms webinar with Robin, Dan & Jack

Watch the recording of the latest Alpha Tracker Tips & Tricks Webinar to help you get the most out of your system.

Webinar #11 is now available to watch online

Robin, Dan & Jack explain how the new Forms feature works within Alpha Tracker.  You can design your own data capture forms for literally anything... risk assessments, mileage claims, accident reports, vehicle checklists... literally anything you want your site staff to complete whilst out and about.

Follow us at blog.start-software.com to make sure you don't miss the latest Alpha Tracker news and register for upcoming webinars here: https://alpha-tracker.co.uk/webinars.

Support tickets up 5% in March - but performance still good with 90% of calls being resolved within target time

Despite ticket volumes increasing by 5% in March 2024 compared to February, our Support Desk performance was still good with 90% of all problems being resolved within our target timescales.

Don't forget that we're here for you 24x7 in person to help you with any problems you have.  We're here to help!

Change coming soon for Alpha Legal subscribers using the Legacy software from CTT Group

If you are an Alpha Legal subscriber who also uses the Legacy software from CTT Group, you will have received an email from CTT explaining an upcoming improvement to the service being provided.

A change is coming in May!

Instead of requiring two subscriptions, one to Alpha Legal and another to CTT, from 1 May 2024 you will only need a Legacy subscription.  Your Alpha Legal direct debit will be cancelled and, instead, your Legacy subscription will be increased by the same amount so that you don't need to make two payments each month.

At the same time, any unused Alpha Legal credits will be transferred to the equivalent number of Legacy credits (or higher) so that you can still request ID from Legacy without needing to buy credits within your Alpha Legal subscription.

Finally, you will also notice that the Alpha Legal service for Legacy software users will be rebranded as Legacy Portal.  This change reflects the new Legacy Portal app and the close connection between our two companies.

Don't worry, there will no interruption in service.  Our two companies are working closely together to make the transition seamless for you.

If you are concerned, or have any questions, you can contact CTT Group's partnership team via partnershipteam@ctt-group.co.uk.  You can also call the Alpha Legal Help Desk on 0333 301 1010 or email help@alphalegal.co.uk.

Are you sending data to ATaC/NORAC for their annual asbestos report? We can help

Have you been asked to provide data for the ATaC/NORAC annual asbestos report?

We've created a free report for your Alpha Tracker asbestos system which will generate the data in the correct format for you to check and send on.

AIC Data Extract report is now available

Contact Jack if you want the report added to your system via 0333 301 1010 or support@start-software.com.

Join us tomorrow (28 March) for our first Alpha Tracker webinar in 2024!

It's our first Alpha Tracker Tips & Tricks webinar tomorrow @ 12 noon!

Watch all of our past webinars here: https://alpha-tracker.co.uk/webinars

Join us to see our Forms feature in action.  You can now create your own forms to capture any data you like in our mobile app, Alpha Tracker Mobile.  Once you have captured data, you can view and complete the forms on your laptop and generate automatic reports.

You can register for the webinar (for free!) here: https://us06web.zoom.us/webinar/register/WN_cNr2w1-MRfCYWHDl_xzNFw

Do you experience a slow-down in Alpha Tracker in the afternoon? We'd like to hear from you

We're trialling some software changes which will help if your Alpha Tracker system sometimes slows down as the day progresses.  

Experiencing slowdowns when you have your afternoon tea?  We want to hear from you

Please contact our Support Desks (UK or Aus/NZ) if you are experiencing this issue so that we can apply the change to your system.

The USA has banned the use of Chrysotile - finally

It's extraordinary to think that the USA has been so far behind other Western nations in banning the use of asbestos.  Finally, they seem to be catching up, and a ban on Chrysotile (so-called "white asbestos") has finally been announced.

An "Abestos Kills" protest on the streets of New York

It isn't quite that straightforward, of course.  Industries using asbestos will have 12 years to phase it out and, even then, there is a long list of exceptions to the ban.

We are yet to explore the US market with our asbestos software Alpha Tracker, but we have recently been contacted by American asbestos consultancies wanting to trial the system.

Jack is back! He's returned with mulch on his mind from Melbourne

Our Alpha Tracker product lead Jack is back in the UK from his trip to Melbourne.  He was working with our Australian director Judy at the FAMANZ conference in Melbourne, meeting asbestos consultancy clients old and new.

Whilst he was in Australia, the issue of asbestos in mulch was raised by several of our Sydney-based clients.  

Read about the story here: https://www.bbc.co.uk/news/world-australia-68302052

Almost unbelievably, asbestos has been found in the mulch around play equipment in a Sydney park.  The scare has kept thousands of school students at home and forced the cancellation of a major Mardi Gras party. There was also panic after potential exposure sites were identified - but quickly cleared - at the Sydney venue for Taylor Swift's Eras Tour concert.

Judy, Jess and Leanne in our Alpha Tracker Adelaide office will be working with our Sydney asbestos consultancy clients to ensure that our software is helping them to identify and manage asbestos in mulch.

We should all know the name Nellie Kershaw

Nellie Kershaw was the first person to die of asbestos-related disease - or at least the first person to have that cause officially recognised.  Nellie worked in an asbestos mill, spinning fibres into yarn, and was exposed daily to asbestos-containing fibres.  She was only 33 when she died, and we mark her death this week because that was exactly 100 years ago.

It is exactly 100 years since Nellie Kershaw died of asbestos-related disease

The inquest into Nellie's death led to the publication of the first Asbestos Industry Regulations, in 1931.  It seems extraordinary that the number of asbestos-related deaths is still increasing year-on-year - a reminder to us all of the importance of the work we do in the asbestos management industry.


Apologies for the brief system outage on Friday 8 March. All services were back to normal by 18:30

We had some issues with system speed and availability on the Alpha Legal site on Friday 8 March between 16:00 and 18:30.  We are sorry about these technical issues which affected some clients and the completion of ID requests.

We're sorry for the brief system outage

The issues were fully resolved on Friday and we have taken additional steps to increase system resilience.  If you have any concerns, or want to discuss this incident in more detail, do get in touch.

Start Software app "OnTimeCare" features as one of the "5 Great Apps"

Alpha Software has published a "5 Great Apps" video, and OnTimeCare, an Alpha Anywhere application built by Start Software for New York-based Patient Innovations has featured at position #2.

OnTimeCare ranks #2 in Alpha Software's "5 Great Apps" list

OnTimeCare is a complex, feature-rich application for the US healthcare industry.  It uses innovative algorithms to reduce waiting time across health centre settings, for patients and healthcare staff alike.

The user interface for OnTimeCare makes it easy for staff to monitor and manage flow to reduce wasted time and minimise frustration, maximising treatment times and provider revenue.  It has a sophisticated booking engine which predicts no-shows and habitually-late arrivers, automating reminders and even filling late-availability appointments with standby patients.

Watch Alpha's "5 Great Apps" video and see what apps are possible using Alpha Software's software development platforms.  And do contact us for help - we're Alpha Software's Professional Partners and can offer a range of mentoring, consultancy and troubleshooting services for the Alpha developer community.

Two Alpha Tracker orders to end a busy week of demos and discussions

Two environmental consultancies have placed orders for Alpha Tracker this week.  Both are switching from other systems and so we're especially pleased to be welcoming them to the Alpha Tracker family.

Two more consultancies are joining Alpha Tracker
The first switcher is a large consultancy specialising in asbestos, and so they are looking forward to using the specialist asbestos features available in Alpha Tracker.  They work nationwide and have a large number of site staff working across a range of properties, from domestic to commercial.

The second new Alpha Tracker users focuses on fire and water services, with some asbestos work alongside.

We still have space for one more implementation before the summer, so do get in touch if we can help your asbestos, fire or water consultancy to switch to Alpha Tracker.

Catherine & Kieran have successfully negotiated our ISO9001 and ISO27001 audits. Well done to them and our team!

Project Manager Catherine and consultant Kieran have just been told that our Quality (ISO9001) and Information Security (ISO27001) audits were successful.  That's quite an achievement, not least because we've restructured our business since the last auditor visits and made several changes to our processes.

Catherine (front) and some of the team behind her - literally and metaphorically!

Well done Catherine and thanks to Kieran for his expertise and input.  You can download and verify our certifications (and our insurance policies and other legal documents) here: https://start-software.com/legal

FAMANZ Asbestos 2024 has come to an end. What a great conference and event for all Australian and New Zealand asbestos consultancies to meet and share

The premier asbestos conference in Australia and New Zealand, FAMANZ Asbestos 2024, has come to an end.  Judy & Jack were on the Alpha Tracker stand to meet clients old and new.

Judy with Rich from Virotech

Identifibre at the Alpha Tracker stand

Australian director Judy with Alpha Tracker Product Lead Jack

See you all next year!

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