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| Busy month on the Support Desk! |
Overall, we maintained our good performance from the month before with 19 out of 20 queries being resolved within the timescales set by our clients.
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Wednesday, 1 December 2021
664 support calls answered in November 2021 - phew!
Our 24x7 Support Desk had a busy November answering 664 calls. It was the usual mixture of questions, queries, suggestions and problems - all good fun!
Overall, we maintained our good performance from the month before with 19 out of 20 queries being resolved within the timescales set by our clients.
Overall, we maintained our good performance from the month before with 19 out of 20 queries being resolved within the timescales set by our clients.
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