Showing posts from September, 2019

About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Alpha Tracker Release 31 - release notes are now up on the website

Interested in knowing what has changed in asbestos software Alpha Tracker Release 31?

Kim has now finished the release notes, and they are available here:

 Alpha Tracker Release 31 - Release Notes

Let us know what you want to see in Release 32!

50,000 support calls logged! 16 years of service to the asbestos industry

We started logging calls to our software helpdesk - from users of our asbestos systems Tracker and now Alpha Tracker - way back in October 2003.  That's an amazing 16 years of service to the asbestos industry in the UK, Australia, New Zealand and beyond.

Call number 50000 came in on Monday from our client REC. I feel like we should be marking the occasion with a bottle of bubbly or a pint in our favourite local - the George & Dragon in Much Wenlock.

Here's to the next 16 years!!!

Busiest month at Start Software?!

Our software support desk at Start Software took 741 calls in August - wow!

12 months of good performance at Start Software
We solved 93% of high priority calls in two hours (our target) and more than 86% of all calls were solved in the time set by our clients.

Well done support team!

New Alpha Tracker asbestos software installation in Perth, Australia

We've just received another Alpha Tracker asbestos software order from Western Australia.

Judy & Leanne from our Adelaide office are preparing the installation now so that the asbestos consultancy which has placed the order can be productive and be benefiting from day one.

We'll post more information as soon as we have completed the Tracker Mobile and Alpha Tracker training for the asbestos specialists at the consultancy. 

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