Showing posts from October, 2016

About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Tracker Mobile companion app Floor Plan Creator update available

Our site asbestos software Tracker Mobile - part of the Tracker and Alpha Tracker asbestos software family - can be used alongside any floor plan or site sketching software available from the Google or Apple app stores.  This is one of the strengths of our software - you can choose the best of the best plan software for your asbestos surveyors to use alongside Tracker Mobile.

Floor Plan Creator is one of the most popular drawing programs for Android devices and it has just been updated again.  Well worth a look if you want your surveyors to be drawing live on their tablets.

New training module available within Alpha Tracker

Do you run asbestos awareness training courses?

Do you run other training courses?

Asbestos software Alpha Tracker now has a comprehensive training module available within it.

Contact Elaine for details and how to activate the module.

Alpha Tracker Release 23 beta 2 available for download

Release 23 beta 2 of asbestos software Alpha Tracker is now ready for download and testing by our beta-test users.

We've improved a number of areas including adding new features enabling consultancies switching from other asbestos software to Alpha Tracker to import their existing asbestos reports and data.

Please contact our support desk if you be part of our beta-testing panel.

New video on Asbestoprobe website

Take a look at the Asbestoprobe ( website - there is a new video which explain the technology behind the project and the partners involved (including us at Start Software!).

Watch the new video at

Start Software director Robin Bennett endorses partnership with Asbestoprobe

Robin recorded a short video this week to help Start Software partner Asbestoprobe with their nomination for the Penrose Innovation Awards (see

We're looking forward to helping Mark, Jeff & the team to bring this innovative asbestos detection device to market with really tight integration with asbestos software Alpha Tracker and site asbestos data collection system Tracker Mobile.

Kim & Elaine at Contamination Expo 2016

Kim & Elaine were at the Contamination Expo at Excel London yesterday meeting lots of our asbestos software clients and friends in the asbestos industry.  They were talking to asbestos consultancies about asbestos software Alpha Tracker and our new Alpha Tracker App.

Here are some of the photos from the day:

Elaine & Kim at the LifeOnline stand (LifeOnline is a Start Software development)

Elaine speaking to Tracker user Environmental Essentials

Elaine with Patrick from Alpha Tracker client NATAS

Alpha Tracker App released to Google & Apple at 10:10 on 10/10!

As the final celebration of our 10 year anniversary here at Start Software we've released our new Alpha Tracker Mobile app to Google & Apple for verification.

We released it at 10 minutes past 10 on the 10th day of the 10th month (thanks Elaine for the idea!).

The app enables Android and Apple (iOS) users to perform many of the functions of asbestos software Alpha Tracker - all from a smartphone or tablet.

Once we have approval from Google & Apple and the app is in the app stores, we'll be in touch.

Thanks again to our beta testers for their help in bringing the app to market.

Start Software partner Asbestoprobe nominated for Penrose Innovation Award 2016

The nominations for the prestigious Penrose Innovation Awards for 2016 have been announced and we're delighted to confirm that Start Software partner Asbestoprobe is one of the nominees.

Penrose Awards website

Nominations list for the 2016 Penrose Awards

Asbestoprobe has been nominated in two categories - Innovator of the Year & Product of the Year. Last year's winner, What3Words, received worldwide publicity after winning the award.

Start Software is bring its experience of the asbestos industry (more than 25,000,000 items of asbestos captured generating approx. 500,000 asbestos reports in asbestos software Tracker and Alpha Tracker) to the Asbestoprobe project.

Start Software - new website taking shape

Hot on the heels of our new local rate UK number - 0333 301 1010 - is our new website which is starting to take shape.

Start Software's new website at
The new site is better designed, is completely "mobile friendly" and will contain lots more information about our software for asbestos consultancies, Alpha Tracker, and our software development services.

The site is still in development but you can see where we are heading with it.  Expect to see the finished version later this month.

Slight dip in support stats for September

It looks like the holiday season and our time at the Boston Alpha Devcon (see have had a small impact on our support performance.

Start Software support statistics for September 2016
Over the whole of September, we solved 93% of urgent problems on time and 89% of all problems. That's not bad but not quite as good as normal.  We'll be looking to get the stats back up again for our asbestos software customers in October.

New local rate telephone number is live for Start Software - 0333 301 1010

To celebrate our 10th birthday (see we've invested in a new local-rate number to save our customers money when calling us for support.

The new number is 0333 301 1010 and is live today.  The old 0845 number will continue to work for the rest of 2016 but please update your phones and address books with the new number as it will save you money when ringing us.

(see for details of other ways of contacting Start Software)

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