Showing posts from August, 2020

About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

New Alpha Tracker asbestos consultancy goes live - Clean Building Solutions

Clean Building Solutions are the latest asbestos surveying consultancy to go live with asbestos software Alpha Tracker.

Our trainer Kim delivered initial training yesterday and we will be following up with our normal level of go-live support over the next few days and weeks.

Welcome on board Clean Building Solutions!

We're proud of Will and his 95% ICT exam score!

We're really proud of our support apprentice Will who has just received news that he achieved a score of 95% in his apprenticeship ICT exam!

Brilliant result Will.  Congratulations from all the team here at Start Software.

New quote chasing features coming soon in Alpha Tracker

We're working hard to finalise the next release of our asbestos software, Alpha Tracker.

Alpha Tracker is different from other systems because it can run your entire business - including logging enquiries, raising quotations and even invoicing a job once it is complete!

The next public release of Alpha Tracker will include a fabulous new quote-chasing feature.  Take a look at this sneak preview!

Emails are *not* secure! Alpha Legal is the solution for your secure messaging problem

Our Alpha Legal platform is really taking off! Will writers, accountants, solicitors, estate agents and other professionals are choosing Alpha Legal to help them solve their secure messaging problem.

Are you asking your clients for bank details by email? Stop! Emails are *not* secure. You are risking losing £000s of your money (or your client's!) with disastrous consequences.

Alpha Legal solves this problem in an instant.  It's easy, safe and secure.  Click here to sign up for a free account.  

Six Steps to Cyber Safety - come and join our webinar!

One of our favourite clients, Countrywide Tax & Trust Corporation, has asked us to run a cybersecurity webinar.

Their consultants are working in cyberspace every day and need to know how to keep their own data and that of their clients safe and secure in a world where data breaches can lead to embarrassment (at best) and the loss of an entire business (at worst!).

With so many recent stories about the dangers of hacking, ransomware and more it's a good time to check that you're taking the basic, important steps to keep yourself safe in our online world.

The webinar is open to all and you can join for free yourself by clicking one of these links.

  • Friday 4 September 10:00-11:00... click here
  • Monday 7 September 10:00-11:00... click here
See you on the webinar!

Professor Roger Willey (MD, ACS Physical Risk Control Group) appears on Safer Than Your Average podcast

Eminent asbestos professional Professor Roger Willey, Managing Director at Alpha Tracker user ACS Physical Risk, has recorded a video podcast with the Inside Out Group.

The podcast is available on YouTube here

Tourist's flock to Australia's "asbestos Chernobyl"

Following on from our blog post signposting the BBC short film about Wittenoome, we just found this fascinating piece:

Start Software's Tracker and Alpha Tracker products have captured data about 30,000,000 items of asbestos worldwide.  Click here to find out more.

Walk a mile for Mesothelioma

Want to show your support for people suffering from the terrible effects of the asbestos-related disease Mesothelioma?

Why not support the UKATA DAST staff who have walked a mile for Mesothelioma.  More info here!

Another interesting documentary about asbestos from the BBC: Wittenoom: An Australian Tragedy

We just found and watched this 4-minute short about the dangers of working with asbestos.  It's a fascinating and compelling watch and well worth sharing. 

Click to watch it.

Can we help your organisation to locate and manage asbestos?  Take a look at our market-leading asbestos software, Alpha Tracker.

Support desk performance for July 2020

July was another good month for Jess, Will & Elaine on the support desk.

515 calls in total were taken and 89.9% were resolved in the timescales specified by our clients.

Of the 143 high priority calls (for example, where an asbestos surveyor working on-site can't connect to the Internet to upload their Tracker Mobile data), we sorted nearly 95% of problems during the call.  Not bad at all!

Don't forget - we're the only asbestos software provider that can provide 24x7 personal support to all of our customers and we're proud to say we have no answerphone or call-queuing systems because we don't need them! If you ring us you'll always get through to a human being.  Simple as that.

Another order for asbestos software Alpha Tracker

We're delighted to have received another order for our asbestos software, Alpha Tracker.

A New Zealand-based start-up asbestos consultancy has placed an order and we will be setting their system up ready for them to go live in August.

We'll blog again after we have completed the templates and initial training, so watch this space!

Get your virtual running legs in gear for the British Lung Foundation

The British Lung Foundation helps and supports people with all sorts of lung conditions, including those suffering from the effects of asbestos.

They are hoping to raise money via the virtual Great North Run (it hasn't happening "in the flesh" this year because of the pandemic restrictions).  Fancy taking part and raising money for a fantastic cause?

Alpha Tracker reaches another milestone - software version 4500

Our market-leading asbestos software, Alpha Tracker, has reached another milestone.

We've just made our 4,500th change to the system - really! - adding another new feature requested by our users.

We work on Alpha Tracker daily and each set of changes made (to add features, fix bugs or improve performance) increases the "version number" of the system.  We're now at version 4500, which is pretty incredible given that we only launched Alpha Tracker a few years ago as a major ground-up rewrite of our original asbestos software, Tracker.

Every few months we make a "release" available to our users which batches up a group of changes into an update which clients can then deploy to their system.

The next release will be Release 33.  This follows on the heels of:
Would you like to see anything new in Alpha Tracker?  We love it when our asbestos consultancy or building management clients tell us what they want to see.  Get in touch!

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