About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Improved Support Desk performance in September - 91% of all calls solved in time

Jack, Oliver and colleagues on the Start Software Support Desk have had a very good September with our best results for a while.

Altogether, 91% of support calls were resolved in time with 95% of high priority problems solved within 2 hours.  Even calls raised by asbestos surveyors out of hours (we offer a 24x7 support service to our Alpha Tracker asbestos consultancy clients) were answered immediately and resolved.

Performance continues to rise since May
You can see from the chart (above) that support desk performance has been on the rise since May 2017 - well done and thanks to the team.


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