We have our ISO9001:2008 assessor in today for his 9-monthly visit to unpick our processes and procedures.
As far as I know, we're unique across software houses specialising in software for asbestos consultants and asbestos consultancies (our Tracker and Alpha Tracker range) in that we have two quality accreditations. We have ISO9001:2008 in particular for our support service and we also have the AccredIT software development standard too.
Kim is busy with him now.... we'll let you know the outcome!
Great customer feedback x 3!
Three emails just arrived one after the other - and each put a smile on our faces and a spring in our step! Feedback #1... "We smashed our audit! Thank you so much for your help" from a new customer where we have been providing Alpha Five support and mentoring to help them to develop an Intranet quality & audit system Feedback #2... "hi Tom. It looks fantastic! Very well done" from a client reviewing the latest changes to a web data analysis system we have written using Alpha Anywhere , SQL Server and JavaScript Feedback #3... " The launch of Alpha Tracker here is going really well ... thank you so much" from an asbestos consultancy feeling the benefits of their Alpha Tracker asbestos software installation. We really appreciate it when customers take the time to send us feedback like this - it makes the hard work seem worthwhile!
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