About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

24 x 7 Support now available from Start Software

We can now offer 24 x 7 support cover to our customers.

Our standard support service (documented here http://start-software.com/about-us/legal/support-maintenance/) guarantees that we will always answer in person between 08:30 and 17:30 Monday to Friday (excluding bank holidays).

We can now offer a 24 x 7 telephone service for an additional £247/quarter (ie £82.33/month on top of the standard support contract charges). 

If you subscribe to this service you will be able to speak to our call handlers at any time and you will always be answered in person.  The details of your problem will be recorded on our systems and - if urgent - your call will be passed to a member of the standby support team.  The normal response and resolution times apply.

Many of our customers are now working internationally and need to operate outside of GMT and so if this applies to you, get in touch and we can set up your subscription to our 24x7 service.


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