Over the last 12 months we've been building substantial Microsoft Access/SQL Server systems for them to control their orders ("Tracker"), enable their consultants to access data remotely ("Tracker Extranet") and - now - to log and manage new leads and opportunities ("Journeyman"). The latter two systems are built and powered by Alpha Five from Alpha Software.
Journeyman is a really sophisticated yet easy-to-use CRM system which shares the same database as the other systems and so can be used to "push" business into the main operation.
Today Dan held a full run-through with the first users of the system to get their early feedback. It is looking good - the changes requested were largely cosmetic and large volumes of data are now starting to go through the system.
Nice one Dan!
Read more about Journeyman here.