Friday, 14 December 2012

Improved error trapping in Tracker Document Maker Service

Occasionally, Word will generate errors during the process of producing a report via Tracker Document Maker Service.

If Word does throw an error, TDMS will move on to generating the next document in the queue, but it may leave a "hanging" Word process.  Over time, these Word processes (you see them as "WINWORD.EXE" in the Task Manager) may use valuable memory and processor time on the server.

If this issue affects you, we are able to compile TDMS in a different way so that these orphaned Word processes are killed automatically.

Please contact the office if you would like to discuss this.

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