Occasionally, Word will generate errors during the process of producing a report via Tracker Document Maker Service.
If Word does throw an error, TDMS will move on to generating the next document in the queue, but it may leave a "hanging" Word process. Over time, these Word processes (you see them as "WINWORD.EXE" in the Task Manager) may use valuable memory and processor time on the server.
If this issue affects you, we are able to compile TDMS in a different way so that these orphaned Word processes are killed automatically.
Please contact the office if you would like to discuss this.
Great customer feedback x 3!
Three emails just arrived one after the other - and each put a smile on our faces and a spring in our step! Feedback #1... "We smashed our audit! Thank you so much for your help" from a new customer where we have been providing Alpha Five support and mentoring to help them to develop an Intranet quality & audit system Feedback #2... "hi Tom. It looks fantastic! Very well done" from a client reviewing the latest changes to a web data analysis system we have written using Alpha Anywhere , SQL Server and JavaScript Feedback #3... " The launch of Alpha Tracker here is going really well ... thank you so much" from an asbestos consultancy feeling the benefits of their Alpha Tracker asbestos software installation. We really appreciate it when customers take the time to send us feedback like this - it makes the hard work seem worthwhile!
Comments
Post a Comment