Photo issues with HTC One Android smartphones

Some clients have reported issues with Tracker Mobile being unable to read photos created with the new HTC One range of smartphones including the:

• HTC One X
• HTC One S

We have tracked the problem down and it relates to the internal file names being used by these devices.

If you are using the HTC One range of devices please take care to check photos carefully and contact the office if you think you may be experiencing the problem yourself.