About Start Software
Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.
Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.
Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.
Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.
We are all working in the "new normal" whether we like it or not! Clients do not expect to come to see you in person, just to hand you their passport and driving licence. Why should they?
ID requests within Alpha Legal are 25% up, month-on-month. Another 4,000 ID requests have flown through the Alpha Legal system.
These 4,000 clients have been able to sit at home and easily send photos of their passport, driving licences, bank statements and other documents straight from their phone knowing that the process was completely secure.
Don't ask for ID documents by email - email is not secure! Instead, use Alpha Legal - easy, safe & secure.
Popular posts from this blog
Three emails just arrived one after the other - and each put a smile on our faces and a spring in our step! Feedback #1... "We smashed our audit! Thank you so much for your help" from a new customer where we have been providing Alpha Five support and mentoring to help them to develop an Intranet quality & audit system Feedback #2... "hi Tom. It looks fantastic! Very well done" from a client reviewing the latest changes to a web data analysis system we have written using Alpha Anywhere , SQL Server and JavaScript Feedback #3... " The launch of Alpha Tracker here is going really well ... thank you so much" from an asbestos consultancy feeling the benefits of their Alpha Tracker asbestos software installation. We really appreciate it when customers take the time to send us feedback like this - it makes the hard work seem worthwhile!
What is the Log4j vulnerability and should I be worried?
The news has been full of a new cyber-security threat that has been causing havoc since the start of the month. Log4j , as it is known, is one of the worst server vulnerabilities to ever have been discovered. In fact, some experts say it is the worst. There's a really good summary of the threat here, on Wired.com: https://www.wired.com/story/log4j-log4shell/ The Log4j vulnerability gives hackers the opportunity to do virtually anything on a compromised server - from running bitcoin mining software (causing your server to run at full speed, essentially disabling all of your server running on it) to exposing user names and passwords, or even installing dreaded ransomware. The UK has been particularly hit with attacks, as this graphic shows: The UK and North America are amongst the areas seeing most hacking attempts At Start Software, we take security really seriously and we have already checked the servers which run asbestos software Alpha Tracker , leg...
664 support calls answered in November 2021 - phew!
Our 24x7 Support Desk had a busy November answering 664 calls. It was the usual mixture of questions, queries, suggestions and problems - all good fun! Busy month on the Support Desk! Overall, we maintained our good performance from the month before with 19 out of 20 queries being resolved within the timescales set by our clients.
Blog Archive
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- We're supporting #ActionMeso - join us in the figh...
- Another reminder to take care of customer data - M...
- Be alert - a slow-running system could be a danger...
- Account Management features coming next in Alpha T...
- Testament Legacy Planning - our latest Alpha Legal...
- Quick Start "Action Tiles" coming soon
- Alpha Tracker Technical Guide updated
- Quick way to push lots of projects to the Client P...
- Document sharing direct from Countrywide Legacy in...
- Old database system? Struggling to access it from...
- It's "Love your lungs" week. Such an important ca...
- Good luck Jess with baby #2!
- Another system is linking to Alpha Legal - "Old Ma...
- Alpha Tracker Release 35.1 is now available
- New "Silver Standard" ID check available
- Extract data, create reports, analyse your busines...
- Meet our latest Alpha Legal subscriber - Gerard Ja...
- Still using spreadsheets to track your reports? Tr...
- How to follow up quotes & enquiries in Alpha Tracker
- Refer a friend today and you'll both receive 500 f...
- ID requests up 25% month-on-month - Alpha Legal is...
- Want to automate your air monitoring/clearance pro...
- Have you shared a document yet? Your clients will ...
- Have you tried Alpha Tracker Mobile? Download it ...
- Developer2developer interview between Alpha Softwa...
- Another new member of the support team - welcome Zac
- Welcome James to the Start Software support desk
- Email asbestos reports direct to your client - all...
- Another 7,000 clients are being protected by Alpha...
- Another Start Software/Alpha Anywhere project for ...
- New UKAS branding - contact us to update your Alph...
- Busy week for Alpha Legal - 100s of new subscriber...
- Another asbestos consultancy switches to Alpha Tra...
- Alpha Legal to appear in national Wills & Probate ...
- Read the Alpha Tracker latest news from the Alpha ...
- Client says "QR codes in Alpha Tracker are brillia...
- 18 out of 20 urgent support calls resolved within ...
- The COVID pandemic made identity theft even worse!...
- Client grateful for our support with legacy Alpha ...
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