Jess Humphries |
About Start Software
Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.
Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.
Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.
Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.
Let me introduce Jess Humphries, our new Customer Services assistant working out of our Telford office.
Jess has joined us to work alongside Jack and Elaine on the support desk, helping our Alpha Tracker asbestos software customers with questions and queries. She also prepares quotations for new work and books orders for new systems or asbestos report template changes into our own Alpha Tracker system.
Next time you call our UK support number, 0333 301 1010, you'll likely speak to Jess. Do say hello!
Popular posts from this blog
Three emails just arrived one after the other - and each put a smile on our faces and a spring in our step! Feedback #1... "We smashed our audit! Thank you so much for your help" from a new customer where we have been providing Alpha Five support and mentoring to help them to develop an Intranet quality & audit system Feedback #2... "hi Tom. It looks fantastic! Very well done" from a client reviewing the latest changes to a web data analysis system we have written using Alpha Anywhere , SQL Server and JavaScript Feedback #3... " The launch of Alpha Tracker here is going really well ... thank you so much" from an asbestos consultancy feeling the benefits of their Alpha Tracker asbestos software installation. We really appreciate it when customers take the time to send us feedback like this - it makes the hard work seem worthwhile!
Alpha Validator update released
The automated survey data checking feature within asbestos software Alpha Tracker (known as "AlphaValidator") has been updated again. This follows on from the update released on 11 December (more info here ). an example of AlphaValidator's data check output This update - v1.0.74 SVN25 - is ready now to download from our website and improves the way photos of asbestos samples are validated . Please do contact the Start Software Support Desk (available 24x7!) if you would like help installing the update.
We've listened to you - no more form timers!
Alpha Legal users and their clients have never liked the timers that encouraged forms to be completed in a set amount of time. We extended them from 60 minutes to 2 hours in the last update, but that still was inconvenient for many users. We've listened to you and scrapped the timers completely! This change will make the whole process of uploading ID documents easier and less stressful for your clients (and, don't worry, just as secure as before). Dan and the Alpha Legal team are listening! If you have any more ideas to improve Alpha Legal, get in touch . We love to hear from you.
Blog Archive
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- Feedback from a new Alpha Tracker asbestos consult...
- Welcome Jess to the UK team
- AllTold reaches a milestone - first 100 users online
- New Alpha Tracker feature - capture and log an enq...
- What happens if... read about our backup and "disa...
- Alpha Tracker Release 29 - beta 4 is now available...
- Exciting new phase for Asbestoprobe
- 94% of high priority support calls resolved within...
- More UK asbestos consultancies switch to Alpha Tra...
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