About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

94% of high priority support calls resolved within 2 hours in July 2018

Our hard-working support team had another good month in July.

Start Software support performance (12 months to July 2018)
We took a total of 577 calls in July and 94% of high priority calls were resolved within our 2-hour timeframe.

In fact, our performance for the medium and low priority calls saw the biggest improvement going up to nearly 88% being resolved within the timeframes set by our customers.

You can find all of the methods for contacting support here.

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