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About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Robin's interview with Paul King from Flow Mobile Surveying is up on YouTube. Take a look to see how we are joining forces to build the Lab Sample Exchange

If you've got an asbestos lab, watch this YouTube recording of an interview between Flow Mobile's Paul King and our director Robin: https://www.youtube.com/watch?v=x4vo4Iv4dfw

Paul King (Flow Mobile Surveying) and Robin Bennett (Alpha Tracker)

The Lab Sample Exchange feature that we have built will be a game-changer for Alpha Tracker labs wanting to work more closely Flow Mobile Surveyors (or Alpha Tracker asbestos surveyors!).

Watch the full video to learn more (especially about grey hairs...!).


Speak to your Alpha Tracker Account Manager to find out more about the Lab Sample Exchange and how it can benefit your asbestos lab and surveying team.

Head-spinning announcement coming soon! It's all about our new Lab Sample Exchange. Might turn things on their head!

We've just recorded an interview with another software company about the launch of our Lab Sample Exchange - and their identity might surprise you!

Our collaboration might turn the asbestos lab market upside down!

I've squeezed 3 different "head-spinning" puns into this blog post... that's more than enough! Watch out for the full announcement shortly...

Alpha Tracker x ASBpro: Real-Time Asbestos ID in the Palm of Your Hand

If you’ve been in the asbestos game for more than five minutes, you know the routine. You’re out on a site, maybe it's a derelict factory, a busy hospital wing, or a site where someone’s "accidentally" tipped a load of suspicious-looking debris. You spot something. You take a sample. You bag it, tag it, and then... you wait.

You wait for the courier. You wait for the lab. You wait for the results to be typed up. By the time you actually know what you’re dealing with, the project might have stalled, the client is breathing down your neck, and you’ve spent half your life refreshing your inbox.

Well, we’ve been working on something behind the scenes that’s going to change that. Actually, it’s going to do more than change it, it’s going to flip the script entirely.

We are absolutely chuffed to announce a brand-new integration between Alpha Tracker and the ASBpro handheld asbestos analyser from the clever folks at PAS Scientific.

Imagine being able to identify asbestos in seconds, right there on the spot, and having that data flow straight into your Alpha Tracker system before you’ve even left the site. No, it’s not science fiction. It’s here, it’s brilliant, and it’s going to make your life a whole lot easier.

What is this "Magic Wand" anyway?

Let’s talk about the hardware first, because the ASBpro is a bit of a marvel.

It’s a handheld device that uses something called NIR (Near Infra-Red) spectroscopy. Now, don’t let the long words put you off, in simple terms, it shines a specific type of light at a material and looks at how that light bounces back. Because every material (including the different types of asbestos) has a unique "fingerprint" in the infrared spectrum, the device can tell you exactly what you’re looking at.

The best bit? It’s tiny. It weighs about 150g, literally the weight of a smartphone, and fits in the palm of your hand. It’s not some clunky piece of kit that requires a trolley and a degree in nuclear physics to operate. You point it, you scan it, and in about ten seconds, you’ve got an answer.

It detects all the usual suspects: Chrysotile, Amosite, Crocidolite, and the rest. It even takes photos and tags them to the result. It’s essentially a lab in your pocket, minus the white coat and the smell of chemicals.

The Alpha Tracker Connection: Where the Magic Happens

Now, a fancy gadget is great, but if the data just sits on the device, it’s only half the battle. This is where we come in.

We’ve built a direct integration between the ASBpro and Alpha Tracker. When you take a reading with the ASBpro, that data, including the identification result, the spectral data, and the photos, doesn’t just stay on the handheld. It flows directly into your Alpha Tracker system.

If you’re using Tracker Mobile for your surveys, this is a game-changer. You’re already capturing your site data, floor plans, and notes on your tablet. Now, your asbestos screening results can be part of that same digital workflow.

Funnily enough, we often talk about "joining the dots" in environmental compliance, and this is exactly what we’ve done here. We’ve connected the physical world (the material on site) to the digital world (your compliance records) in real-time.

Why Should You Care? (The "Real World" Benefits)

I know what you’re thinking: "Robin, this sounds lovely, but is it actually going to save me money?"

The answer is a resounding yes. Let’s look at a few scenarios where this integration shines:

1. Rapid Screening in Waste Management

Imagine a waste transfer station where a skip-load of "mixed construction waste" arrives. It looks suspicious. In the old days, you’d have to quarantine the whole lot and wait days for a lab result. With the ASBpro and Alpha Tracker, you can screen that load in seconds. If it’s hot, you know immediately. If it’s clear, you can get it processed. That’s a massive saving in time and storage costs.

2. Emergency Response & Disaster Recovery

We’ve seen it happen, fires, floods, or structural collapses where you need to know now if the dust and debris contain asbestos. Emergency services and clean-up crews can’t wait three days for a courier. This tech allows for instant decision-making on the ground, keeping people safe when it matters most.

3. Construction & Demolition Pre-checks

Before the hammers start swinging, a quick scan with the ASBpro can provide an extra layer of safety. It doesn’t replace the full asbestos survey, but it’s a brilliant "sanity check" for contractors to ensure they aren't about to disturb something nasty.

4. Reducing Lab Lead Times

By screening on-site, you can be much more strategic about what you send to the lab. You can prioritise the "maybes" and get the "definites" logged into Alpha Tracker instantly. It streamlines the whole lab sample exchange process.


Let’s Keep Us Honest: The Lab vs. The Field

Now, I need to be clear here, and I’ll keep us honest, this isn’t about replacing UKAS-accredited laboratories.

In the UK and many other regions, the gold standard for legal identification remains polarized light microscopy (PLM) in a controlled lab environment. The ASBpro is an incredibly powerful screening tool. It’s there to give you instant insight, to help you manage risk, and to speed up your workflows.

Think of it like a GP using a quick diagnostic test before sending you for a full hospital scan. It gives you the "what’s what" immediately so you can take action, while the formal paperwork follows through the usual channels.

When you combine the speed of the ASBpro with the robustness of Alpha Tracker’s reporting and compliance modules, you’re getting the best of both worlds: lightning-fast field data and rock-solid, auditable records.

How Do I Get It?

We’re already rolling this out and the feedback has been, well, brilliant. If you’re an existing Alpha Tracker user and you’re interested in adding the ASBpro to your toolkit, give us a shout.

Our support team and sales guys can walk you through how the integration works, how to get the devices set up, and how to make sure the data is landing exactly where you need it in your system.

And if you’re new to Alpha Tracker: firstly, where have you been?: now is a great time to see how our scheduling and mobile apps can transform your consultancy.

Final Thoughts

We’ve always said that Alpha Tracker is "powered by the cloud," but it’s also powered by the needs of our users. You told us you needed faster results and better field tech, so we went out and found the best hardware partners to make it happen.

The ASBpro integration is just another step in our roadmap to keep Alpha Tracker at the very cutting edge of the industry.

So, if you fancy seeing a demo of the "magic wand" in action, or if you want to know how to connect your current kit, get in touch. We’re always up for a chat (and usually a biscuit, if you’re offering).

Keep safe out there, and let’s keep making the asbestos industry a little bit faster, a little bit safer, and a whole lot smarter.


Key Technical Specs of the ASBpro:

  • Weight: 150g (Fits in your pocket!)
  • Tech: NIR Spectroscopy (no radioactive sources)
  • Result Time: <10 seconds
  • Connectivity: Bluetooth/Wi-Fi for Alpha Tracker sync
  • Detection: All 6 regulated asbestos types


Alpha Tracker Release 41 will be available this month

Our beta-testing customers are giving us good feedback about Alpha Tracker Release 41, so we're confident that we'll be able to release it publicly in July.

July 31 is the big day for Alpha Tracker Release 41!

Here are some of the biggest changes you'll see:
  • you can now set Alpha Tracker to email asbestos reports automatically when they are approved saving you a huge amount of admin time

  • the Wallboard has been improved, both cosmetically and with new features

  • there are new management screens for asbestos jobs (similar to the water appointments screen) and for Master Projects

  • our new Lab Sample Exchange might be ready (it's going to be close!) - this will enable Alpha Tracker labs to exchange sample data electronically helping our clients' labs to grow their businesses and work more efficiently

  • some AI features will be live including the ability to summarise asbestos registers at a site or in a project

  • you can now chase batches of open quotes by email without having to write the emails yourself! Again, this is another huge time saver.
Excitingly, there is a large technical update behind Release 41 too, with an entirely new software framework in place that promises big improvements in performance going forward into the rest of 2024 and 2025.

Read about all of the Alpha Tracker releases here: https://alpha-tracker.co.uk/manuals%2Frelease-notes

Release 41.6 is going down a storm! The release notes and release video are now available

Alpha Tracker Release 41.6 is now reaching client servers and our Alpha Tracker Cloud.  More than 400 improvements have made it into this release, including some important security enhancements and the new Australian risk scoring algorithm.

We've finished the Release Notes document and highlights video, too.

Click to watch the Release 41.6 Highlights video on YouTube

Product Manager Jack's Top 10 Highlights are these:
  1. Multi-Factor Authentication (MFA) is introduced in this release, adding an optional extra layer of security by requiring a second step to verify your identity when signing in.  In other words, you'll need your phone as well as your user name & password

  2. As another security feature, individual passwords can be set for MDS and managed from within Alpha Tracker and Alpha Tracker Mobile.  This will increase security for your asbestos surveyors

  3. The Lab Sample Exchange feature is launched, enabling easy sending of sample data to Alpha Tracker labs and returning of analysis results and certificates

  4. AI summaries have been introduced on various screens

  5. The new risk assessment scoring method for the Australian regulations is now available and you can switch it on for individual clients

  6. Changes to milestones allow for the Project Type on a project changing and for No Access to Site not to register as data received in the project

  7. We've made it easier to control permissions for Client Portal logins

  8. There are additional controls managing who can edit diary appointments

  9. It is now even easier to close a batch of projects helping you to keep your database tidy

  10. A new tab on Project Types lets you easily see which qualifications are required for a Project Type if you use the Staff Training Matrix.
Read the Highlights document and Release Notes here: https://alpha-tracker.co.uk/latest-release

You can watch the highlights video on YouTube here or by clicking below:




Alpha Tracker Release 42 plans are nearly complete. Do you want us to squeeze another feature in?

We're just about to wrap up the feature-list for asbestos & water hygiene software Alpha Tracker Release 42.  Is there anything you'd like to suggest for us to squeeze in?

Ideas-a-plenty for Release 42

We're already focusing on:

Do get in touch with Jack, our Alpha Tracker Product Manager, with your ideas and suggestions.

Alpha Tracker Release 41 is now publicly available

Welcome to Release 41 of Alpha Tracker with 500+ new features, performance improvements and bug fixes for our wonderful family of asbestos, water hygiene and fire risk users.

Here's a YouTube video to introduce the top 10 features:

In summary, here are the most important changes you'll notice:

  1. Refreshed design
    Cleaner, fresher, easier to use

  2. Our platform has been re-engineered for better performance
    Our biggest technical change yet, developed with our US software partners

  3. Improvements to Single Sign-On (SSO)
    More control and more flexibility if you use a Microsoft network at work

  4. Auto-emailing for asbestos reports
    A new feature that we have all been waiting for!

  5. Auto-chasing quotations
    This will save your salespeople a great deal of time and effort

  6. Counts on Jotter and Forms
    You'll know before you click whether there is anything to read/complete

  7. Asbestos Appointments screen
    The asbestos version of our Water Appointments screen - very useful!

  8. Exports with files
    Easier ways to export data alongside photos, reports, plans

  9. Wallboard improvements
    Functional and cosmetic improvements

  10. Lab Sample Exchange
    Watch out for more announcements including one or two surprises...

plus there is a new Alpha Tracker Mobile hitting the app stores next week.

You can read and download the Release Notes on our website and please do join our upcoming webinar on Wednesday 28 August at noon!  

Here's the webinar link: https://us06web.zoom.us/j/88632075774

Join our webinar to learn more


Welcome to 2026 ❄️

There’s something very fitting about starting the year on a bright, icy January morning. The light is new, the path ahead is clear, and while the ground may be slippery, progress comes from knowing where you’re going and taking each step with confidence. This photo of Catherine walking into the office captures that feeling perfectly as we step into 2026 at Start Software.

Here we go again! Welcome 2026

So, with frozen car parks behind us and a full year ahead, here’s what we’re excited about.

Continuing to invest in Alpha Tracker

Alpha Tracker remains at the heart of what we do, and 2026 is shaping up to be a busy year for new releases.

  • Alpha Tracker Release 42 and Release 43 are on the roadmap, bringing a steady stream of practical improvements driven directly by customer feedback. As ever, the focus is on reliability, usability and features that genuinely make day-to-day work easier.

  • We are rolling out a significant upgrade to Cloud Document Maker, delivering faster and more scalable document production for reports, certificates and client deliverables. Less waiting, more getting things done.

  • Tracker Filer will be replaced by Tracker Agent, our AI-powered "extra pair of hands" that will massively reduce your admin.

Better integrations, better workflows

We know Alpha Tracker does not exist in isolation, so integration continues to be a major priority.  2025 saw us deliver the Lab Sample Exchange and the connection to the incredible FLS/Solvares VISITOUR optimised scheduler.  We have many more integrations planned for 2026.

More AI, used properly

AI is only useful if it solves real problems, and that is exactly how we are approaching it.

Our Report QC Checker is now available for all customers, helping to catch inconsistencies, omissions and common issues before reports go out of the door. It adds another layer of quality control that supports professional judgement rather than replacing it.

Go to asbestosreportqc.start-software.ai

You can expect more AI-powered features over the year, always focused on accuracy, efficiency and trust.

Growing the team

Great software comes from great people. We are delighted to welcome Bonggo to the Start Software team, strengthening our ability to support customers and continue developing the platform at pace.

Out in the world

We will also be getting out and about more in 2026, sharing what we have learned and learning from others.

This includes presenting at conferences around the world, with highlights already planned such as FAMANZ in Sydney and World Summit AI in Amsterdam. If you are attending either, do come and say hello.

20 years of Start Software

Finally, 2026 marks a major milestone for us. This is our 20th year of trading.

That means 20 years of building software, working closely with customers, adapting to new technology and staying firmly focused on value for money. We will be celebrating properly with staff and customers in the autumn, and we look forward to sharing more details as plans come together.

Thank you, as always, for being part of the Start Software story. Here’s to a productive, innovative and well-supported 2026.

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