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About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Intelligent scheduling in action: FLS VISITOUR team visits Alpha Tracker HQ

We welcomed our partners from FLS VISITOUR to the Alpha Tracker UK HQ in Telford this week.

The teams came together for a lively, in person catch up with great conversation, shared ideas, and, yes, sandwiches and cakes to keep the energy up. The focus: how our partnership is helping organisations schedule smarter and make life better for the people doing the work out in the field.

The Alpha Tracker and FLS VISITOUR teams

The visit was all about collaboration and innovation, strengthening our partnership and reviewing the AI-powered scheduling integration that connects FLS VISITOUR’s intelligent technology with Alpha Tracker’s open, flexible platform. Together, we’re helping asbestos, environmental and compliance businesses plan smarter, faster, and greener.

James from FLS joins the Alpha Tracker team remotely - nice squidgy van, too

FLS VISITOUR’s technology uses artificial intelligence to deliver real-time, optimised scheduling. It automatically assigns the right person, with the right skills and equipment, to every job — and dynamically adjusts as priorities change.

This kind of intelligent scheduling is transforming how field teams operate, especially for organisations managing hundreds of asbestos surveys, environmental assessments or compliance visits each week. When combined with Alpha Tracker’s project management and reporting tools, the result is a seamless, data-driven workflow from instruction to completion.

Alpha Tracker CTO Jack and Simon from FLS reviewing the live data integration between Alpha Tracker and VISITOUR

During the visit, Jack demonstrated the two-way data flow between Alpha Tracker and FLS VISITOUR.

When a new project/appointment is created in Alpha Tracker, it appears instantly in VISITOUR, where the intelligent engine gets to work building the most efficient schedule. Completed visits and updates then flow back automatically, keeping every team in sync without manual intervention.

This integration exemplifies Alpha Tracker’s commitment to openness and connectivity ensuring our clients can link effortlessly to the tools they already trust.

Benefits for field teams

  • Less time on the road thanks to optimised routes and sensible sequencing of jobs
  • Fewer last minute scrambles because changes are handled automatically
  • Clearer daily plans and accurate ETAs sent to clients
  • The right person sent to the right job, improving first time completion and morale

Real scenarios we discussed

  • An urgent appointment lands at 11am: Visitour finds the nearest suitably skilled colleague,  reshuffles the afternoon, and Alpha Tracker updates the job pack and notifications.
  • A customer cancels: the slot is backfilled with a nearby task, reducing dead time and travel.
  • Multi site surveys: related visits are grouped to minimise mileage while keeping within access windows and site rules.

What this means for productivity

Office teams gain time back because the “where and when” is handled intelligently. Field colleagues see more predictable days, fewer unnecessary miles and better first time outcomes. The result is higher
utilisation without burning people out - a win for both productivity and job satisfaction.

PS watch the recording of our Alpha Tracker/FLS webinar here: https://alpha-tracker.co.uk/webinars or on YouTube: https://youtu.be/m-dqw8f3E0Q

Alpha Tracker's Kim, Catherine & Robin at the Global Asbestos Forum in Bergen. Early start, excellent presentations!

We’re back from a brilliant few days in Bergen for the Global Asbestos Forum 2025.

Robin, Forum President Yvonne, Kim & Catherine

Alpha Tracker specialists Kim, Catherine and Robin attended the full programme at the iconic Grieghallen – and Robin also delivered a dedicated AI session showcasing the growing list of innovations arriving in asbestos software Alpha Tracker.

The inspirational Mesothelioma survivor and advocate Heather von St James

This year’s theme - “Asbestos: collaboration is key” - felt especially relevant, with international delegates sharing ideas, research and real-world practice. We were proud to be part of the conversation and to fly the flag for Alpha Tracker users in the UK, Australia and beyond.

An early start in beautiful Bergen

Our day began with a crisp walk from the hotel to the venue. Bergen looked spectacular under the early-morning lights, with the city centre already buzzing as delegates made their way to sessions.

Kim & Catherine - loaded up with luggage!

What a venue!

Settling in for a packed programme

Once inside, we joined fellow delegates to hear updates on asbestos policy, science and global initiatives.

As a conference sponsor, we had good coverage in the programme with FLS

Networking breaks were busy too – it was great to reconnect with familiar faces and meet new ones.

Kim in full flow

Showcasing Alpha Tracker at the GAF

Our stand was busy throughout the conference, with lots of interest in the latest product developments and, in particular, the Alpha Tracker/FLS VISITOUR scheduling integration.

Not many pens left...

Collaboration is key - this is one or our core Alpha Tracker values

Visitors to the stand were interested in AI and our FLS integration where we demonstrated how seamless route optimisation and workload balancing can transform a consultancy’s day-to-day operations – particularly when dealing with large survey teams or tightly-timed reinspection schedules.

In fact, the FLS/Alpha Tracker integration even made it into the programme:

FLS & Alpha Tracker - in print

Robin’s AI session: innovation with ethics, security and transparency (plus agentic AI)

Robin delivered a dedicated session exploring how AI is already improving efficiency, quality and consistency across the asbestos industry. The workshop highlighted both the opportunities and the responsibilities that come with adopting AI within safety-critical workflows.

Robin pointing at Alan Turing (one of his heroes)


The professional photographer struggled to find Robin's "best side"(!)

Robin sharing the FLS news

Robin also showcased a wide range of new and upcoming AI features within Alpha Tracker, including:

  • FLS VISITOUR scheduling integration - see https://alpha-tracker.co.uk/fls-in-alpha-tracker

  • “Ask Alfie” support assistant

  • Screen summaries for quick understanding

  • Photo Analyst – identifying materials and issues instantly

  • Building Analyst – automated building-level insights

  • Report Chatbot for rapid content clarification

  • Summary Videos automatically produced from project data

  • Tracker Email Agent – triaging and taking actions in Alpha Tracker from inboxes

  • Report QC – Launch edition, our newest quality-checking tool.

All were received with enthusiasm, with plenty of questions about practical roll-out and real-world benefits.


A fantastic conference – and a fantastic host city

Bergen once again proved to be the perfect host: friendly, atmospheric and full of energy. A huge thank you to Yvonne and the organisers of the Global Asbestos Forum for another superb event.

We’re already looking forward to next year.

If you’d like to learn more about any of the AI tools we demonstrated, or the Alpha Tracker + FLS integration, please get in touch – we’d love to show you more.

Alpha Tracker/FLS partnership officially launched

If you use LinkedIn, you'll have seen the announcement launching the partnership between Alpha Tracker and FLS: https://www.linkedin.com/posts/fls-fast-lean-smart_asbestos-legionella-fieldservice-activity-7242492709238710273-dqEN?utm_source=share&utm_medium=member_desktop

Our partnership will bring huge opportunities to increase efficiency and productivity for our biggest asbestos and water hygiene consultancies.  The FLS approach to optimising staff schedules has to be seen to be believed! It's truly exceptional, and the integration we have now enables the power of FLS to be delivered alongside the operating efficiency of Alpha Tracker.

You can read the FLS announcement here: https://fastleansmart.com/en/blog/fls-fast-lean-smart-partners-with-alpha-tracker/

Get in touch to learn more - we'll be glad to explain how our new integration works.

Note to editors:

Alpha Tracker® is a comprehensive, cloud-based software solution specifically designed to meet the needs of environmental consultancies worldwide, particularly those dealing with asbestos, water hygiene, and fire risk assessments. Trusted by hundreds of consultancies globally, Alpha Tracker offers a versatile and scalable platform that enhances operational efficiency and streamlines project management from start to finish.

One of the key strengths of Alpha Tracker is its ability to integrate seamlessly with various tools and platforms, providing users with a flexible and customisable experience. The software easily connects with popular calendars like Microsoft and Google, ensuring that scheduling and project management are synchronised across your organisation. Now that the power of FLS is available to Alpha Tracker consultancies, huge productivity increases can be made without extra manual scheduling effort.

The platform is designed with adaptability in mind, offering features that can be tailored to suit the unique requirements of each consultancy. For example, Alpha Tracker enables mobile data capture through both Android and Apple devices, allowing field teams to collect and upload data in real-time, directly from the site. This capability not only improves data accuracy but also accelerates the reporting process, enabling faster turnaround times for clients.

Furthermore, Alpha Tracker's open and adaptable nature means that it can easily grow and evolve alongside your business. Whether you are a small consultancy or a large enterprise, the software can be configured to match your specific workflows and operational needs. The system’s automation features, such as automated reporting and invoicing, further enhance efficiency, allowing your team to focus on delivering high-quality service to your clients.

In addition to its powerful features, Alpha Tracker is backed by a dedicated 24x7 support team that understands the challenges faced by environmental consultancies. This ensures that users receive the assistance they need to maximise the benefits of the software, making it an invaluable tool for consultancies looking to optimise their operations and expand their services.

In summary, Alpha Tracker is a robust, flexible, and highly integrated software solution that empowers environmental consultancies to manage their projects more effectively. With its global user base and proven track record, Alpha Tracker is the ideal choice for businesses seeking to enhance their operational efficiency, improve client satisfaction, and drive growth.

Alpha Tracker/FLS webinar on Thursday 5 December at noon. Join Simon Spriggs (FLS) and the Alpha Tracker team

If the news that Alpha Tracker & FLS are working together has your "productivity boosting" juices flowing, you're in for a treat.  

We're co-presenting a webinar on Thursday 5 December (at noon) to show how we are bringing the power of the FLS scheduler optimiser to work within the Alpha Tracker framework.

Simon Spriggs from FLS will be co-presenting our webinar

Simon Spriggs from FLS is joining our normal Alpha Tracker webinar team to show how the two products work together, and how this can drive huge productivity gains into your business.

The webinar is at noon and will only last 20 minutes or so.  Register here for free: https://us06web.zoom.us/webinar/register/WN_cNr2w1-MRfCYWHDl_xzNFw#/registration

Looking forward to seeing you on Thursday!

FLS and Alpha Tracker working together - what could it mean for your productivity, efficiency and growth?

FLS - Fast Lean Smart - is the latest integration we have developed for Alpha Tracker.

FLS working together with Alpha Tracker

FLS – Fast Lean Smart - is Europe’s technology leader for workforce management, scheduling, dynamic appointment and route optimisation.

We have been working with our partners at FLS to develop an integration between Alpha Tracker and the Fast Lean Smart schedule and route optimisation technology.  The opportunity to improve the productivity of your site teams is incredible.
 
Their real-time technology is remarkably flexible, is implemented quicker and achieves more accurate schedules than alternatives.  It utilises actual traffic-based driving speeds and self-learning artificial intelligence for job durations. 


The FLS aim is to ensure that their solutions are undisputedly the fastest, leanest, and smartest on the market.
  • Fully cost-optimised appointment scheduling
  • Actual time of day route planning
  • Real-time re-optimisation to reflect in-shift changes

Alpha Tracker partner FLS - FAST LEAN SMART is rebranding as Solvares Field Service

Our amazing scheduling partner FLS has told us that they are rebranding as Solvares Field Service.

The Solvares website

Nothing is changing other than the brand name - our integration will still be able to optimise diaries within Alpha Tracker to reduce driving time, increase site time, and improve the lives of field staff.

Get in touch for more information or to book a demo.  Why not watch our integration webinar, too!

Learning, Connecting, Inventing: Start Software at World Summit AI 2025, Amsterdam

4,000 chairs ready to be filled (and 8,632 people actually attended!)

Learning, Connecting, Inventing: Start Software at World Summit AI 2025, Amsterdam

The Start Software team headed to Amsterdam for this year’s World Summit AI — two days of ideas, debate, and discovery. We went to learn, connect and invent, and we came back with new insights, connections, and practical takeaways to improve how our products work for real people. From agentic AI and human-in-the-loop design to transparency and security, the themes map directly onto what we build every day in Alpha Tracker, Alpha Legal, ecoScribe and roadvlog. Our goal is simple: use AI to amplify creativity and productivity while keeping people firmly in control.

Two special people joined our group. Legacy Software Manager Mickey from our partner CTT Group, and Start's remote developer Fatbardh — our first chance to meet Fatbardh in person. Trips like this deepen partnerships and help us align product roadmaps with the challenges our clients are facing right now.


Early Starts, Big Ideas: Why Human Focus Still Wins

Jack & Catherine walking into the venue

There’s something about starting early in a new city — daybreak walks through Amsterdam’s quiet streets before the day’s ideas and conversations begin. The energy built fast as we joined 8,000+ attendees focused on where AI is heading next. For us, “next” isn’t abstract: it means better data quality checks in Alpha Tracker, more secure document workflows in Alpha Legal, and AI-assisted writing that saves ecologists hours in ecoScribe. Early starts, big ideas — and a constant focus on the humans who rely on our software every day.


“It’s All About Time”: Productivity with Guardrails

The message was clear - AI should be used to amplify creavity and make the most of our time

One of the standout keynote messages was time — how AI changes the way we use it, save it, and sometimes waste it. We’re doubling down on features that give time back to users: AlphaValidator (and our newly-previewed AI tools) in Alpha Tracker catches issues before reports go out; Ask Alfie helps users find answers instantly; and FLS-powered scheduling reduces planning friction. In Alpha Legal, digital signatures and client document workflows cut days from onboarding, while ecoScribe speeds up report writing without sacrificing accuracy. Productivity matters — but only with strong guardrails for quality and compliance.


The Vibe: Agentic AI, Security and Human-in-the-Loop

Lucas, Melika & Jack at an Agentic AI booth - a theme of the event

Every booth buzzed with conversation about AI agents and safe autonomy. Our takeaway is pragmatic: agentic workflows shine when they are operator-controlled and auditable. That’s how we approach automation in Alpha Tracker — giving teams tools to triage data, draft outputs and flag anomalies while a human makes the final call. It’s also front-of-mind for Alpha Legal, where trust and traceability are essential. Agentic AI is exciting… and even better when it respects human expertise.


Teamwork and Collaboration with Partners

Start Software are an AWS partner - so we borrowed their both for the group photo!

We made time to connect with partners like AWS, exploring new AI services and how they can bolster resilience, performance and security in our stacks. Cloud choices matter when you’re processing sensitive reports or legal documents at scale; our partnership work helps keep Alpha Tracker and Alpha Legal fast and dependable. Huge thanks to Kim and Adam for support from the UK — teamwork that kept everything running smoothly while we were away.

“Seeing how others weave AI into live business systems — not just labs — pushes our thinking forward. Our challenge now is translating that into wins for our clients.”
— Robin


It’s About Time… and Team Spirit

It's about time - and interesting cars!

A DeLorean time machine made the point with a wink: great tools give you time back. That’s the bar we set for our roadmap — features that shorten cycle times, reduce rework and make expertise travel further. Whether it’s smarter scheduling in Alpha Tracker, friction-free document approvals in Alpha Legal or AI-generated structure in ecoScribe, we measure success by the hours our users get back for higher-value work.

Human in the Loop: Support That Never Sleeps

Our 24x7 Support didn't stop just because we were away

Even while at the conference, real-world teamwork continued. Zac, Dan, and Jack handled a complex client issue live from the UK — proof that support never stops at Start Software. It’s also a live example of human-led, agent-operated: automation drafts, checks and routes; humans decide and sign-off. That balance is built into our product decisions so AI enhances judgement rather than replacing it.

Networking & New Perspectives (Global Clients, Real Problems)

Melika networking with an AI translation business - we service clients worldwide

Melika
spent much of the summit forging new connections — from data scientists and founders to researchers focused on AI ethics. Those conversations feed directly into our backlog: better multilingual experiences for Alpha Tracker users, clearer client communications in Alpha Legal, and faster knowledge discovery across reports. Collaboration and knowledge-sharing are how we turn emerging tech into dependable features.

Digital Twins: Safer Decisions Through Simulation

We have been creating and using Digital Twin for nearly two years!

A compelling session from H&M’s AI Director showed how digital twins de-risk decisions by simulating outcomes first. We’ve been experimenting with similar ideas for nearly two years, using synthetic scenarios to test scheduling, workflow and data-quality impacts before they reach users. It’s the same philosophy behind our “start small, learn fast” approach: pilot with clear objectives, measure the outcomes, then scale into Alpha Tracker and beyond.

AI First — Thinking with AI from the Start

"AI First" - Robin wishes he had the copyright!

Across many talks, one phrase kept returning — “AI First”. For us, it means thinking with AI from the outset, not bolting it on at the end. In practice that looks like: designing data models that support explainability; building features that are auditable; and ensuring that agents work within clear human limits. Begin with purpose, start small, measure outcomes and scale thoughtfully — it’s how we ship reliable AI into production systems.


Our Products: AI in Action for Real Clients

We’re already applying conference lessons across the suite:

  • Alpha Tracker – home to features such as AlphaValidator, Ask Alfie, and FLS-powered scheduling, helping consultants produce higher-quality reports, faster.
  • Alpha Legal (and Alpha Portal & Legacy Portal)– secure digital signatures and client document portal, streamlining onboarding and compliance for will writers, estate planners and solicitors.
  • ecoScribe – AI-assisted ecological report writing that accelerates drafting while maintaining clarity and consistency.
  • roadvlog – simplifying data capture and evidence gathering for litter campaigns such as Clean Up Britain.

“Every new idea has to pass a simple test: does it help people — or just intrigue engineers?”
— Dan


Reflections by the Water (and Why Context Matters)

The Norwegian Dawn drifting by

The venue, set on Amsterdam’s main waterway, offered the perfect metaphor: constant movement and connection. Between sessions, ships and ferries drifted past while we compared notes on data governance, model transparency and client workflows. Context is everything — the right feature at the right time in a user’s day beats any flashy demo. That’s the standard we bring back to our product teams.


Time to Relax (and Compete!)

Zac was seriously fast!

Even innovators need downtime. We made time to unwind with an F1 simulator — and yes, Zac held his place on the leaderboard all conference long. Healthy competition aside, these moments are where ideas settle and plans form: what do we prototype next; which client pain point do we remove first; how do we keep shipping value quickly and safely?


Team Passes & Tangible Takeaways

Most of the Start Software team were at the event

Badges collected, brains buzzing. Each pass represents a thread we’ll pull on over the coming months: more transparent AI in Alpha Tracker, streamlined client journeys in Alpha Legal, and continued investment in report automation via ecoScribe. If you’d like to see these features in action, get in touch — we love showing the “art of the possible.”


Other Themes

Women in AI was a theme, for sure, and many (most?) of the speakers and keynote presenters were female.  The whole summit opened with a powerful video about ending violence against girls - a passion-project for the Founder of Inspired Minds (the Summit organisers), Sarah Porter.

The damage that AI is doing to our planet (and minds) was another theme.  In fact, the most powerful presentation, expertly delivered, was from Karen Hao.  Karen has written a book - Empire of AI - equating the development of AI to the empires of old.  AI has concentrated power into the hands of a few individuals worldside, it relies on exploiting labour, and it is using huge amounts of the world's natural resources.  For anyone interested in history, this will be a familar story - it is basically how the British Empire came to dominate the world.

Karen Hao's "Empire of AI" book - a troubling read

The presentation was so good that Robin has bought the book for all at Start to read.

Looking Ahead

We’ll be presenting an AI session at Alpha Software Dev Day on 18 November 2025 — sharing what we’ve learned and demonstrating how to design human-in-the-loop systems using Alpha’s tools.
See Alpha Software’s events page for details. Expect practical examples you can take back to your own apps: agentic workflows with oversight, explainable outputs and patterns for responsible automation.


From Summit to Strategy

Robin, Catherine, Dan, Lucas, Mickey, Jack, Zac, Melika, James & Fatbardh

We came to Amsterdam to explore what’s next. We left convinced that the future belongs to teams who keep learning — and who build AI that stays transparent, trustworthy, and human-led. If you’re interested in how these principles can help your organisation, let’s talk about pilots, workshops and roadmaps tailored to your needs.

Human-led. Agent-operated. AI-first. Transparent.

#WorldSummitAI #StartSoftware #AlphaTracker #AlphaLegal #ecoScribe #AI #HumanInTheLoop #Amsterdam #AlphaDevDay2025

Kim has been delivering Alpha Tracker training sessions and clinics this week. Can we help you, too?

Kim has been on the road this week, delivering advanced Alpha Tracker training to established users, and running a troubleshooting clinic for a new client.

I couldn't find a picture of Kim "in action", so this headshot will have to do!

One of the asbestos consultancy clients had asked to deliver a "gap analysis", to highlight areas of their business where Alpha Tracker could help to reduce admin and increase productivity.  One of Alpha Tracker's strengths is its flexibility, but that's also a challenge as our clients have choices about how much to implement and how to integrate it into their operations.

Kim, Catherine & Judy are all able to help you get the most out of your Alpha Tracker asbestos software.  For example:
  • are you still running a separate CRM system (or spreadsheets) alongside Alpha Tracker?

  • do you produce your quotations through Alpha Tracker or are you using another system?

  • are site staff picking up their jobs from their phone calendars, or are you still emailing rotas?

  • do you think you could make your scheduling team more productive through the use of FLS?

  • are you using our latest features aimed at making surveyors more productive?

  • are your asbestos templates perfect - or are you having to make manual amendments to documents?

  • are invoices generated automatically from Alpha Tracker or are you still raising invoices manually in your accounts software?

  • are your clients downloading their asbestos reports from your client portal, or are you still emailing PDFs (or printing and posting!).
Get in touch and have a chat.  We'd love to help you.

Alpha Tracker Release 42 plans are nearly complete. Do you want us to squeeze another feature in?

We're just about to wrap up the feature-list for asbestos & water hygiene software Alpha Tracker Release 42.  Is there anything you'd like to suggest for us to squeeze in?

Ideas-a-plenty for Release 42

We're already focusing on:

Do get in touch with Jack, our Alpha Tracker Product Manager, with your ideas and suggestions.

Alpha Tracker Release 39 is available - watch our 30-minute webinar

We're pleased to announce that Alpha Tracker Release 39 is now available with 100s of new features, improvements and bug fixes.  Nearly 1,000 in fact!

The Release 39 webinar video is now online

Dan, Jack & Kim hijacked(!) our regular monthly Tips & Tips webinar to show you the top 10 features and changes:
  1. How to install Alpha Tracker as an app on your laptop or PC
    Add Alpha Tracker to your taskbar or as a shortcut on your desktop

  2. Our new Water Hygiene module
    Fully-featured online and offline Legionella Risk Assessments, monitoring, monthly temperatures and more

  3. Changes to Quotation numbering
    More scope for more quotations!

  4. The new Invoicing process
    Easy, faster, with better interim and consolidated options

  5. Ticketing
    Our own ticketing system is now available for you to use

  6. Bulk/Repeat Scheduling where you need to visit a site on a regular basis
    Ideal for work with a repeating cycle (eg monthly water temperatures or emergency lighting/fire safety checks)

  7. Client Portal improvements
    Now faster and simpler for your clients

  8. Google Maps automatically included on your asbestos reports
    Another extra to add to your automated asbestos reports

  9. FLS integration
    Worth checking out https://fastleansmart.com/en/ to see if it would benefit your business

  10. Reporting improvements for faster running, better searching and more
    Better searching, sorting and presentation.
Watch the webinar on YouTube here and please do share with colleagues!




 

Welcome to 2026 ❄️

There’s something very fitting about starting the year on a bright, icy January morning. The light is new, the path ahead is clear, and while the ground may be slippery, progress comes from knowing where you’re going and taking each step with confidence. This photo of Catherine walking into the office captures that feeling perfectly as we step into 2026 at Start Software.

Here we go again! Welcome 2026

So, with frozen car parks behind us and a full year ahead, here’s what we’re excited about.

Continuing to invest in Alpha Tracker

Alpha Tracker remains at the heart of what we do, and 2026 is shaping up to be a busy year for new releases.

  • Alpha Tracker Release 42 and Release 43 are on the roadmap, bringing a steady stream of practical improvements driven directly by customer feedback. As ever, the focus is on reliability, usability and features that genuinely make day-to-day work easier.

  • We are rolling out a significant upgrade to Cloud Document Maker, delivering faster and more scalable document production for reports, certificates and client deliverables. Less waiting, more getting things done.

  • Tracker Filer will be replaced by Tracker Agent, our AI-powered "extra pair of hands" that will massively reduce your admin.

Better integrations, better workflows

We know Alpha Tracker does not exist in isolation, so integration continues to be a major priority.  2025 saw us deliver the Lab Sample Exchange and the connection to the incredible FLS/Solvares VISITOUR optimised scheduler.  We have many more integrations planned for 2026.

More AI, used properly

AI is only useful if it solves real problems, and that is exactly how we are approaching it.

Our Report QC Checker is now available for all customers, helping to catch inconsistencies, omissions and common issues before reports go out of the door. It adds another layer of quality control that supports professional judgement rather than replacing it.

Go to asbestosreportqc.start-software.ai

You can expect more AI-powered features over the year, always focused on accuracy, efficiency and trust.

Growing the team

Great software comes from great people. We are delighted to welcome Bonggo to the Start Software team, strengthening our ability to support customers and continue developing the platform at pace.

Out in the world

We will also be getting out and about more in 2026, sharing what we have learned and learning from others.

This includes presenting at conferences around the world, with highlights already planned such as FAMANZ in Sydney and World Summit AI in Amsterdam. If you are attending either, do come and say hello.

20 years of Start Software

Finally, 2026 marks a major milestone for us. This is our 20th year of trading.

That means 20 years of building software, working closely with customers, adapting to new technology and staying firmly focused on value for money. We will be celebrating properly with staff and customers in the autumn, and we look forward to sharing more details as plans come together.

Thank you, as always, for being part of the Start Software story. Here’s to a productive, innovative and well-supported 2026.

Dan & Jack's latest Alpha Tracker Tips & Tricks Webinar is now available to watch on YouTube

Did you miss our live webinar last week?  Dan & Jack showed the various "diary sync" options in Alpha Tracker including Google Calendar, Exchange (that's Outlook and Office365) and even the incredible FLS from our partners Fast Lean Smart!

Don't worry if you did miss it! You can watch the recording on our website or on YouTube.

Watch all previous Alpha Tracker webinars on our website

Or click this video to watch on YouTube, instead!





AI in Alpha Tracker - our Premium & Enterprise clients enjoyed an early look at the AI innovations we're developing

A big thank you to all of our Premium and Enterprise Alpha Tracker clients who joined CTO Jack and MD Robin yesterday for our private AI webinar. We were delighted to see so many of you online, eager to understand where AI is taking Alpha Tracker — and our industry.

Robin ready to present - including his ZX81 & ChatGPT supermarket mag!

AI can sometimes feel like the latest in a long line of “next big things” in technology. Robin still remembers working with punched cards*, ZX81s, BBC Micros and Amstrad word processors… then PCs, spreadsheets, Windows, the birth of the Internet, mobile phones, smartphones and more recently WhatsApp, IoT and broadband. Each of those felt transformational in its time. But AI is bigger than all of them. What’s changed in the last five years has been nothing short of extraordinary.

That’s why we’re not waiting on the sidelines. AI is already embedded in Alpha Tracker today, with features that many of you are already using. AlphaValidator is helping check and improve report quality, FLS is scheduling more effectively, Ask Alfie is answering support queries, and screen summaries are making it easier to navigate information quickly. These aren’t “future ideas” — they’re working, live, and already saving our users time and effort every day.

Behind the scenes, we’re busy working on even more AI-driven capabilities. Without giving too much away (our competitors read this blog too 👋), we shared a glimpse of what’s “in build”: smarter tools to analyse photos and reports, new ways to check quality and consistency, and even features that will make communicating results quicker and easier. All of these are being designed with one aim in mind — to help you deliver faster, more accurate, and more insightful services to your clients.

We also touched on the bigger picture: how agent-based AI could become part of everyday business life, what that means for asbestos professionals, and the opportunities (and challenges) that lie ahead. One thing is certain — AI will reshape our industry, and we want Alpha Tracker users to be at the front of that wave.

And we’re putting our money where our mouth is. Next month we’re taking the entire Start Software team to Amsterdam for the World Summit AI. It’s the global event for AI, and we’ll be learning from the very best so that we can bring the latest thinking straight back into Alpha Tracker.

World Summit AI in Amsterdam - we're taking the whole team

So once again, thank you to all who attended. Your feedback, your questions, and your ideas are helping guide our AI journey. We’ll keep innovating, keep building, and keep listening — because our goal is simple: to make Alpha Tracker the smartest and most powerful platform in the industry.

* not Robin, actually, but he worked alongside people who did!


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