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Email issue 10 August 2023 |
About Start Software
Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.
Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.
Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.
Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.
Some Alpha Tracker users are experiencing an email issue affecting the delivery of asbestos reports and quotations. We are investigating now and expect to have a solution by noon on 10 August 2023.
The documents themselves are being created and can be downloaded from the report and and quotation folders until the problem is resolved.
For more information, contact the support teams at Alpha Tracker UK or Alpha Tracker Australia/New Zealand.
UPDATE @ 12:00 on 10/8/2023 - the solution is being applied to servers now. Please bear with us and only contact the support teams if you have not already logged a ticket, thank you
UPDATE @ 15:30 on 10/8/2023 - we believe that all affected servers have been patched. Please do contact us if you believe your system still has an issue, thanks. Sorry for the inconvenience today
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