Thursday, 2 February 2023

Support stats for January plus reminder to *call* if you need help

Performance was up on across the board in our Support Desk in January 2023 despite being particularly busy.

High priority calls and other categories all had a good response in January

Our support desks in the UK and Australia/New Zealand operate 24x7 with all calls being answered in person, no matter what time of day or night you need us.  

Please *call* rather than email if you need us out-of-hours - the phones are monitored but emails may not be, so please pick the phone up rather than messaging if you need help.  Thanks!

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