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Start Software (Alpha Tracker) support desk performance in January 2020 |
About Start Software
Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.
Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.
Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.
Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.
Top work from Will & Jess on the support desk in January with 95% of high priority issues resolved within 2 hours and 90% of all calls solved within the customer's timeframe.
Is your software provider so open about their performance? Do you get consistently good support from your asbestos software provider? If not, give us a call - we can give you a quote to switch to our systems. You will probably save money and you'll certainly get a better service!
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The automated survey data checking feature within asbestos software Alpha Tracker (known as "AlphaValidator") has been updated again. This follows on from the update released on 11 December (more info here ). an example of AlphaValidator's data check output This update - v1.0.74 SVN25 - is ready now to download from our website and improves the way photos of asbestos samples are validated . Please do contact the Start Software Support Desk (available 24x7!) if you would like help installing the update.
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Blog Archive
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- Special offers available for asbestos consultancie...
- Improved performance when raising invoices and cre...
- Asbestos specialists Agon Environmental go live wi...
- FAQ: Do I need an Internet connection to use Track...
- HSL extend use of Alpha Tracker into air monitoring
- Improved QR code features on way
- Camera zoom now fully supported in our asbestos fi...
- More powerful, dedicated Alpha Tracker document se...
- Clarke Demolition go live with asbestos software A...
- Alpha Tracker Release 32 - put a date in the diary...
- Newlife, new challenge, new shoes! 3 million steps...
- Improved Alpha Tracker Document Maker available
- Derbyshire Healthcare Foundation NHS Trust goes li...
- IOM asbestos lab switches to Alpha Tracker
- Our Support Desk performance in January 2020
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