|
Month
|
In time (%)
|
In time (H) (%)
|
In time (total)
|
In time (H) (total)
|
Total solved
|
|
2019-07
|
86.18
|
94.12
|
555
|
240
|
644
|
|
2019-06
|
83.77
|
92.83
|
516
|
220
|
616
|
|
2019-05
|
87.36
|
93.38
|
622
|
282
|
712
|
|
2019-04
|
87.50
|
93.55
|
504
|
203
|
576
|
|
2019-03
|
83.50
|
93.18
|
491
|
205
|
588
|
|
2019-02
|
89.17
|
96.97
|
453
|
128
|
508
|
|
|
|
|
3141
|
1278
|
3644
|
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Thursday, 8 August 2019
Best support desk performance for 6 months!
Jess, Andrew, Jack & Elaine had a very good month in July, solving an incredible 94% of high priority problems within the 2 hour target time. Well done the Start Software support team!
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