|
Month
|
In time (%)
|
In time (H) (%)
|
In time (total)
|
In time (H) (total)
|
Total solved
|
|
2019-07
|
86.18
|
94.12
|
555
|
240
|
644
|
|
2019-06
|
83.77
|
92.83
|
516
|
220
|
616
|
|
2019-05
|
87.36
|
93.38
|
622
|
282
|
712
|
|
2019-04
|
87.50
|
93.55
|
504
|
203
|
576
|
|
2019-03
|
83.50
|
93.18
|
491
|
205
|
588
|
|
2019-02
|
89.17
|
96.97
|
453
|
128
|
508
|
|
|
|
|
3141
|
1278
|
3644
|
Thanks for visiting our Start Software blog. Follow the blog to keep in touch with news and developments from Start Software, the developers of Alpha Tracker, Alpha Legal and more!
Thursday, 8 August 2019
Best support desk performance for 6 months!
Jess, Andrew, Jack & Elaine had a very good month in July, solving an incredible 94% of high priority problems within the 2 hour target time. Well done the Start Software support team!
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