| Snow affecting the Start Software e-Innovation Centre office |
About Start Software
Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.
Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.
Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.
Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.
We've got weather issues at our Telford office today so please do bear with us if we don't respond as quickly as normal to support requests.
There is plenty of self-help material available on the manuals section of our website here.
Popular posts from this blog
Three emails just arrived one after the other - and each put a smile on our faces and a spring in our step! Feedback #1... "We smashed our audit! Thank you so much for your help" from a new customer where we have been providing Alpha Five support and mentoring to help them to develop an Intranet quality & audit system Feedback #2... "hi Tom. It looks fantastic! Very well done" from a client reviewing the latest changes to a web data analysis system we have written using Alpha Anywhere , SQL Server and JavaScript Feedback #3... " The launch of Alpha Tracker here is going really well ... thank you so much" from an asbestos consultancy feeling the benefits of their Alpha Tracker asbestos software installation. We really appreciate it when customers take the time to send us feedback like this - it makes the hard work seem worthwhile!
What is the Log4j vulnerability and should I be worried?
The news has been full of a new cyber-security threat that has been causing havoc since the start of the month. Log4j , as it is known, is one of the worst server vulnerabilities to ever have been discovered. In fact, some experts say it is the worst. There's a really good summary of the threat here, on Wired.com: https://www.wired.com/story/log4j-log4shell/ The Log4j vulnerability gives hackers the opportunity to do virtually anything on a compromised server - from running bitcoin mining software (causing your server to run at full speed, essentially disabling all of your server running on it) to exposing user names and passwords, or even installing dreaded ransomware. The UK has been particularly hit with attacks, as this graphic shows: The UK and North America are amongst the areas seeing most hacking attempts At Start Software, we take security really seriously and we have already checked the servers which run asbestos software Alpha Tracker , leg...
664 support calls answered in November 2021 - phew!
Our 24x7 Support Desk had a busy November answering 664 calls. It was the usual mixture of questions, queries, suggestions and problems - all good fun! Busy month on the Support Desk! Overall, we maintained our good performance from the month before with 19 out of 20 queries being resolved within the timescales set by our clients.
Blog Archive
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- Another Alpha Tracker asbestos software order from...
- Listen to Cath Tate on BBC iPlayer
- Our client Cath Tate to appear on BBC Radio 4's Wo...
- Another personal recommendation, another Alpha Tra...
- Good feedback from the latest Alpha Tracker users
- Alpha Tracker - no charges for unlimited client po...
- Acquisition of NGNine Ltd complete: Asbestos softw...
- Alpha Tracker Release 27
- Arco Environmental go live with asbestos software ...
- Tracker Dashboard update available
- Virotech goes live with asbestos system Alpha Tracker
- Asbestos consultancy BSS goes live with Alpha Tracker
- Latest support performance stats at Start Software
- Another asbestos consultancy goes live with Alpha ...
- MDS update for Apple (iOS) users of our asbestos s...
- Weather disruption at Start Software
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