Thursday, 3 March 2016

Another busy month on the Support Desk

Jack and support desk colleagues took more than 500 calls from customers last month with the usual variety of questions and queries.  As far as I know, we're the only asbestos software company providing 24x7 unlimited support so we can get the strangest calls at any time of the day or night!

Overall, performance was good with 90% of calls being resolved in the time-scales set by our callers:

If you have a support contract, free feel to call us at any time of the day or night on 0845 612 2402. You will never reach an answer-machine or have your call go unanswered - put us to the test!

(to see January's stats, click here)

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