Jack and support desk colleagues took more than 500 calls from customers last month with the usual variety of questions and queries. As far as I know, we're the only asbestos software company providing 24x7 unlimited support so we can get the strangest calls at any time of the day or night!
Overall, performance was good with 90% of calls being resolved in the time-scales set by our callers:
If you have a support contract, free feel to call us at any time of the day or night on 0845 612 2402. You will never reach an answer-machine or have your call go unanswered - put us to the test!
(to see January's stats, click here)
Labels
- Alpha Legal (239)
- Alpha Portal (6)
- Alpha Site (3)
- AlphaDraw (7)
- AlphaTracker (986)
- AlphaTrackerMobile (12)
- AlphaValidator (20)
- BigCAtlanticChallenge (5)
- InvoiceTracker (7)
- LabTracker (21)
- MDS (21)
- OpenAsbestos (10)
- ProjectTracker (4)
- ResourceTracker (11)
- ResourceTrackerSync (9)
- services (66)
- software (1143)
- support (523)
- toy tracker (62)
- Tracker (391)
- Tracker264 (7)
- TrackerDashboard (28)
- TrackerDocumentMakerService (51)
- TrackerExporter (2)
- TrackerFiler (10)
- TrackerLoStart (6)
- TrackerMobile (212)
- TrackerUploadManager (24)
- TWS (27)
- West Mercia Police Authority (1)
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