Tuesday, 3 November 2015

Start Software Support Stats - October 2015

It's been another really good month for the Start Software Support Desk following on from September's improved performance.

We answered 444 queries from customers in October and more than 95% of the high priority ones were resolved in the time-scales agreed with the customer:

Support stats for October 2015
We had a particularly busy week at the end of the month with lots of calls from asbestos consultancies and asbestos surveyors asking about the latest update to our asbestos software, Alpha Tracker - you can read all about the update here.

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