About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Start Software Support Stats - December 2014

It looks like A&E departments around the country are not the only organisations struggling to hit targets!

We had a difficult December and didn't manage to hit our targets for problem resolution.

We solved 89% of high priority calls on time but only 86% of other calls.  The high priority figure is especially disappointing after we managed to improve last month (see http://robinbennett.blogspot.co.uk/2014/12/start-software-support-stats-november.html)

We're doing everything we can on the support desk to keep improving; we'll let you know next month how we get on.

Start Software - Support Stats - December 2014


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