Friday, 18 October 2013

Customer satisfaction survey for 2012/13 - results are in

Last year's results were reassuringly good (see http://robinbennett.blogspot.co.uk/2012/07/customer-satisfaction-results-in-for.html) and this year's results show further improvements in our customer satisfaction scores.

Here are the two charts that please me the most:

Delivery


Start Software - Delivery - 2012/13
This chart shows that our delivery satifsaction score has improved since last year, so we are better at delivering our software solutions to our customers.

Staff


Start Software - Staff - 2012/13
This one is the most pleasing - our customers like our staff!

Thank you for contributing to our annual customer satisfaction survey, we really appreciate it.

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