Amazingly, we managed to solve 93% within the time-scales set by our customers. That's not a bad result at all.
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Thursday, 1 August 2013
93% of queries answered on time in Start Software's busiest ever support month
We've just had our busiest support month ever. Felt like it too! More than 300 calls for assistance were logged and resolved by the Start Software support team.
Amazingly, we managed to solve 93% within the time-scales set by our customers. That's not a bad result at all.
Amazingly, we managed to solve 93% within the time-scales set by our customers. That's not a bad result at all.
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