Another asbestos consultancy chooses Alpha Tracker - welcome LAANZ!

It's lovely to end the year with another Alpha Tracker asbestos software order.

This time it is Auckland (New Zealand) based asbestos consultancy LAANZ who has researched the market and has chosen to have Alpha Tracker as their asbestos management software.

LAANZ are WorkSafe New Zealand licensed asbestos assessors having proven their abilities with industry qualifications and many years of experience in the industry.  Specifically, LAANZ work in these areas of asbestos management:

• Issuing clearance certificates
• Management surveys
• Refurbishment surveys
• Demolition surveys
• Air monitoring
• Management plans
• Asbestos awareness courses
• Asbestos Removal Guidance

Improving the efficiency of surveying for asbestos is at the heart of Alpha Tracker:

1. Before the survey, you can log calls and other contacts, generate quotes and plan work
2. When the asbestos surveyor is on site, they will have access to the Tracker Mobile data collection app enabling data, plans and photos to be captured on smartphone and tablet
3. Back in the asbestos lab, the results are recorded and auto-entered into the survey report
4. The asbestos report is generated with one-click!  It is produced in your format, too, not ours
5. The report is then viewable and shareable via the built-in Alpha Tracker Client Portal
6. To wrap up the job, you can generate an invoice automatically and post to Sage, Xero or other accounts packages.

Welcome LAANZ to the Alpha Tracker asbestos software family!

Christmas & New Year arrangements at Start Software

Where did 2018 go?!?  It has flown by for us and I'm sure it's the same for you. Hope you've had a good year and have an even better 2019.

Anyway... our support desk is open 24x7 to support you and your business throughout the festive period although our Telford and Adelaide offices will be closed on Christmas Day, Boxing Day and New Year's Day as usual.

Our chosen asbestos charity for 2018 - Mesothelioma UK

We'll be sending a donation to Mesothelioma UK instead of buying Christmas cards.  Given our connection with the asbestos industry (via Tracker and Alpha Tracker) we hope you agree with our decision to help charities supporting individuals and families affected by this devastating asbestos-related illness.

November's support performance at Start Software

Looking back at October's results, we're quite pleased with the stats for November.

Start Software - Support Performance - November 2018

We received 600 calls and emails for assistance in November, and 85% were solved within 4 hours.  For the urgent problems, nearly 19 in every 20 calls were resolved by the help desk within 2 hours.

That's a busy month but hopefully lots of satisfied customers!

Latest Alpha Tracker beta release is available

Beta testers for asbestos software Alpha Tracker will be available to download and install Release 30 beta 1 from today.

the Alpha Tracker website

If you would like your asbestos consultancy to be a beta tester for Alpha Tracker, do get in touch.

Welcome Asbestos Analytical Services - the latest asbestos consultancy to switch to Alpha Tracker

Welcome Asbestos Analytical Services of Prestwick to the Alpha Tracker family!

AAS offers asbestos air testing, asbestos identification, asbestos sampling and asbestos surveying services to their clients in Scotland and beyond.  They have chosen asbestos software Alpha Tracker to improve their efficiency and productivity.

Here are some of the photos that our Alpha Tracker trainer Kim took during the training session.  Did you know we offer free on-site training to all new Alpha Tracker clients?

One of the AAS asbestos specialists working with Tracker Mobile

Use the GPS geocoding option in Tracker Mobile to tag samples to maps

Alpha Tracker training is actually fun!

Anglian Asbestos are the latest asbestos consultancy to switch to Alpha Tracker

Norfolk-based Anglian Demolition & Asbestos are the latest asbestos consultancy to turn to asbestos software Alpha Tracker.

Anglian offer the full range of asbestos services to their clients, from demolition projects right through to asbestos surveying with everything in between! Asbestos software Alpha Tracker will enable Anglian to improve the efficiency of their asbestos surveying department in particular with site data collection on smartphones and tablets, and automated asbestos report production back in the office.

Thanks to all the Anglian staff who made our trainer Kim most welcome.  Here are some of the photos she took during the training day.

Tracker Mobile in use on smartphones

Nice mug!

Anglian are demolition specialists

Anglian hold the full range of accreditations

Tracker Mobile allows data & photo capture and transmission from site

Hazmat Testing and Remediation receive their Alpha Tracker training - by Skype!

We posted a little while ago to say that Hazmat Testing and Remediation had chosen asbestos software Alpha Tracker for their business.

Judy has just completed their training via Skype so they are now fully live.  Here is a photo of Chris and Jonny from their training session.

Chris Saunders and Jonny Drumm from Hazmat

If we can help your asbestos consultancy to implement the market leading asbestos software, Alpha Tracker, do get in touch (Aus/NZ or UK).