About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Zac & team join the 99% club with 99.2% of urgent tickets resolved within 2 hours during April

Zac and his Support Team responded to 957 tickets in April.  More than 99% of the urgent tickets raised were resolved within our 2-hour target time - a fantastic result.

Zac looking appropriately surprised!

The number of open tickets has also been kept under control, with only one ticket remaining open at close-of-business on the Friday before the long weekend.  That's one ticket between hundreds of client companies - quite an achievement!

Overall, nearly 94% of tickets were solved within the timescales requested by the caller during April.

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