About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Best Support Desk performance for 6 months! Congratulations to Zac and the support team

Zac has had a great start in his new role leading our Support Desk.

In February, 96% of urgent tickets were solved in the timescales requested by the caller.  Looking at calls of all types (854 in total), 92% were resolved on time - that's the best performance for the Support Desk in 6 months.

Zac - leading our Support Desk

Zac truly is the Support Desk Captain!

Comments

  1. Thank you for all your help Zac! I know I can be crazy demanding sometimes and not even once you told me so :) Always so helpful.

    ReplyDelete

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