About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Our first 1,000 ticket month! New clients bring new questions and queries

September 2024 saw 1,085 tickets logged by our Support Desk.  That's the most tickets ever, and reflects the number of lovely new clients who have joined us over the summer.

Despite the high number, the Support Desk team still managed to resolve 90% of all tickets within the target timeframe.  95% of High Priority issues were resolved within 2 hours, quite an achievement.

Zac, Jamie and Lucas receiving their vouchers from Jack

The core of the Support Desk team are Zac, Jamie & Lucas.  Here they are being presented with £100 Amazon Gift Cards to thank them for their hard work.

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