About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

We responded on time to 92% of tickets raised in April 2024. High priority ticket performance was even better

The Support Desk responded to 831 tickets in April 2024.

92.1% of all tickets were responded to within the timescales set by the caller.  Looking specifically at high-priority calls, 96.3% of problems were solved on time.

Support Desk performance - November 2023 to April 2024

Remember, our Support Desk is available 24x7 in person via a local rate number.  We're here to help so do get in touch!

Here are the numbers to call if you need help:

Australia & New Zealand - 1300 946 310

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