Thursday, 2 January 2020

Support desk performance in December 2019

Happy New Year from the Start Software/Alpha Tracker support team!

We had a slight dip in performance in December but we still resolved 90% of urgent calls for assistance within our 2 hour target.

Support desk performance to December 2019

Don't forget - we're here 24x7 for you, taking calls in person (no machines or call queuing here!), so ring us whenever you need help.  Contact details are here.

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