About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

September's support stats: 9 out of 10 urgent issues resolved within 2 hours

We've just reviewed our support desk stats for September 2018.

The good news is that 9/10 urgent problems were resolved quickly - within 2 hours.  However, this is a slight dip compared to the last two months and so we'll have to keep a careful eye on this to make sure it isn't a downward trend.

Start Software support stats to September 2018

Overall, taking low, medium and high priority calls into account, 86% of all queries raised on the support desk were resolved within the timescales specified by the caller.


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