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Start Software support statistics for September 2016 |
Labels
- Alpha Legal (31)
- Alpha Site (2)
- AlphaDraw (5)
- AlphaTracker (721)
- AlphaTrackerMobile (8)
- AlphaValidator (20)
- InvoiceTracker (7)
- LabTracker (17)
- MDS (20)
- ProjectTracker (4)
- ResourceTracker (11)
- ResourceTrackerSync (8)
- services (65)
- software (1005)
- support (456)
- toy tracker (62)
- Tracker (391)
- Tracker264 (7)
- TrackerDashboard (27)
- TrackerDocumentMakerService (48)
- TrackerExporter (2)
- TrackerFiler (5)
- TrackerLoStart (6)
- TrackerMobile (201)
- TrackerUploadManager (24)
- TWS (27)
- West Mercia Police Authority (1)

Monday, 3 October 2016
Slight dip in support stats for September
It looks like the holiday season and our time at the Boston Alpha Devcon (see http://robinbennett.blogspot.co.uk/2016/09/start-software-at-alpha-softwares.html) have had a small impact on our support performance.
Over the whole of September, we solved 93% of urgent problems on time and 89% of all problems. That's not bad but not quite as good as normal. We'll be looking to get the stats back up again for our asbestos software customers in October.
Labels:
AlphaTracker,
software,
support
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