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| Start Software support statistics for September 2016 |
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Monday, 3 October 2016
Slight dip in support stats for September
It looks like the holiday season and our time at the Boston Alpha Devcon (see http://robinbennett.blogspot.co.uk/2016/09/start-software-at-alpha-softwares.html) have had a small impact on our support performance.
Over the whole of September, we solved 93% of urgent problems on time and 89% of all problems. That's not bad but not quite as good as normal. We'll be looking to get the stats back up again for our asbestos software customers in October.
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