 |
| Start Software support statistics for September 2016 |
Thanks for visiting our Start Software blog. Follow the blog to keep in touch with news and developments from Start Software, the developers of Alpha Tracker, Alpha Legal and more!
Monday, 3 October 2016
Slight dip in support stats for September
It looks like the holiday season and our time at the Boston Alpha Devcon (see http://robinbennett.blogspot.co.uk/2016/09/start-software-at-alpha-softwares.html) have had a small impact on our support performance.
Over the whole of September, we solved 93% of urgent problems on time and 89% of all problems. That's not bad but not quite as good as normal. We'll be looking to get the stats back up again for our asbestos software customers in October.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment