After our big improvement in May (see
http://robinbennett.blogspot.com/2015/06/start-software-support-stats-big.html) we're pleased to see the good performance continue last month.
Here are June's stats showing that nearly 93% of high priority queries were resolved on time:
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Start Software Support Desk performance - June 2015 |
You can also see we took 524 calls last month from our customers - the busiest month this year.
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