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Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

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Android "Tracker Mobile" photo sizes and resolution

We are getting one or two reports that the newer "Android" phones and tablets are saving photos at very large file sizes, and this is causing two issues:

1 the sessions can appear to be "stuck" on the phones once the photo has been saved with the rest of the surveying data

2 sending the data in at the end of the survey or end of the day is taking much longer than normal.

We recommend that the cameras are set at the desired resolution (we suggest "low" or "medium", no more than 3 mega pixel) before the surveyors take their photos - and that surveyors are reminded that this is important.

Any questions, please do call in on the support line 0845 612 2402.

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