Android "Tracker Mobile" photo sizes and resolution

We are getting one or two reports that the newer "Android" phones and tablets are saving photos at very large file sizes, and this is causing two issues:

1 the sessions can appear to be "stuck" on the phones once the photo has been saved with the rest of the surveying data

2 sending the data in at the end of the survey or end of the day is taking much longer than normal.

We recommend that the cameras are set at the desired resolution (we suggest "low" or "medium", no more than 3 mega pixel) before the surveyors take their photos - and that surveyors are reminded that this is important.

Any questions, please do call in on the support line 0845 612 2402.