July 2010 has been our busiest ever support month with 174 problem calls logged by Elaine and the team.
We solved 89.6% (I'm counting that as 90%!) of the calls on time - something we're very proud of.
We hope your call wasn't one of the 10% and we will strive to do even better in August.
Thanks for visiting our Start Software blog. Follow the blog to keep in touch with news and developments from Start Software, the developers of Alpha Tracker, Alpha Legal and more!
Labels
- Alpha Legal (63)
- Alpha Site (3)
- AlphaDraw (5)
- AlphaTracker (740)
- AlphaTrackerMobile (8)
- AlphaValidator (20)
- InvoiceTracker (7)
- LabTracker (17)
- MDS (20)
- ProjectTracker (4)
- ResourceTracker (11)
- ResourceTrackerSync (8)
- services (65)
- software (1060)
- support (465)
- toy tracker (62)
- Tracker (391)
- Tracker264 (7)
- TrackerDashboard (27)
- TrackerDocumentMakerService (48)
- TrackerExporter (2)
- TrackerFiler (5)
- TrackerLoStart (6)
- TrackerMobile (201)
- TrackerUploadManager (24)
- TWS (27)
- West Mercia Police Authority (1)
No comments:
Post a comment