Thursday, 5 August 2010

Busiest ever support month - 90% of calls resolved on time

July 2010 has been our busiest ever support month with 174 problem calls logged by Elaine and the team.

We solved 89.6% (I'm counting that as 90%!) of the calls on time - something we're very proud of.

We hope your call wasn't one of the 10% and we will strive to do even better in August.

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