We've launched our new Premium Support Package today with features over and above those offered to standard support & maintenance customers.
Premium Support customers are offered:
- quarterly account management visits
- free minor software changes and upgrades
- priority over other customers.
If you would like to upgrade your support package, please contact us at the office.
The Premium Support package is available to Tracker clients, Toy Tracker customers and any other users of our software systems including our bespoke packages.
The latest support & maintenance contract is available to view and download from our website here.
Great customer feedback x 3!
Three emails just arrived one after the other - and each put a smile on our faces and a spring in our step! Feedback #1... "We smashed our audit! Thank you so much for your help" from a new customer where we have been providing Alpha Five support and mentoring to help them to develop an Intranet quality & audit system Feedback #2... "hi Tom. It looks fantastic! Very well done" from a client reviewing the latest changes to a web data analysis system we have written using Alpha Anywhere , SQL Server and JavaScript Feedback #3... " The launch of Alpha Tracker here is going really well ... thank you so much" from an asbestos consultancy feeling the benefits of their Alpha Tracker asbestos software installation. We really appreciate it when customers take the time to send us feedback like this - it makes the hard work seem worthwhile!
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