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About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Celebrating 20 years of Start Software—and looking ahead at World Summit AI!

What better way to celebrate 20 years of Start Software than a trip to explore what the next few years might bring?  We're having a full week of celebrations and events to mark our 20th birthday (watch out for another blog post next week), starting with a trip abroad for some of our team.

Our team headed to World Summit AI in Amsterdam (@WorldSummitAI #WSAI) this week, swapping our usual surroundings for conference stages, demonstrations and a chance to explore the latest developments in artificial intelligence.

And we certainly made ourselves easy to spot!

The Start Software team at World Summit AI, sporting our special 20th anniversary T-shirts

AI is already an important part of how we work at Start. We use it to help develop software, explore ideas and improve customer support.  AI is being used within Alpha Tracker now and customers are using AI to work with Alpha Tracker.  Taking time together to see what’s happening across the wider industry helps us think about where we can take that work next.

A packed auditorium at World Summit AI—plenty of interest in where AI is heading!

For our customers, the opportunities are practical: reducing repetitive tasks, making information easier to find and giving people more time to do the work that needs their expertise.

Our own AI-powered Helpdesk is one example. It helps us resolve queries more quickly and flag recurring problems, so we can track whether their underlying causes have actually been addressed.

Of course, with a team of software developers at a technology conference, the laptops were never going to stay closed for long…

There’s always time to open a laptop—even between conference sessions! Dan & Judy featured

The visit was also a chance to get the team together - from the UK, Australia, Indonesia and Kosovo, share ideas and look beyond our day-to-day projects. This unusual view captures the gathering rather well!

A different perspective on the team—and a memorable photo from our Amsterdam visit.

And then there were the robots. A humanoid robot with its robot dog companion is certainly a change from the people you normally meet at a software conference!  Physical AI was a big topic at the conference showing how far the AI world has come over the last decade.

Twenty years ago, we began building software to help people run their businesses. The tools available to us have changed enormously, but that purpose remains the same.

Here’s to bringing fresh ideas into our next chapter—and perhaps leaving the robot dog in Amsterdam for now!

PS This was the back of our celebration t-shirts...





Learning, Connecting, Inventing: Start Software at World Summit AI 2025, Amsterdam

4,000 chairs ready to be filled (and 8,632 people actually attended!)

Learning, Connecting, Inventing: Start Software at World Summit AI 2025, Amsterdam

The Start Software team headed to Amsterdam for this year’s World Summit AI — two days of ideas, debate, and discovery. We went to learn, connect and invent, and we came back with new insights, connections, and practical takeaways to improve how our products work for real people. From agentic AI and human-in-the-loop design to transparency and security, the themes map directly onto what we build every day in Alpha Tracker, Alpha Legal, ecoScribe and roadvlog. Our goal is simple: use AI to amplify creativity and productivity while keeping people firmly in control.

Two special people joined our group. Legacy Software Manager Mickey from our partner CTT Group, and Start's remote developer Fatbardh — our first chance to meet Fatbardh in person. Trips like this deepen partnerships and help us align product roadmaps with the challenges our clients are facing right now.


Early Starts, Big Ideas: Why Human Focus Still Wins

Jack & Catherine walking into the venue

There’s something about starting early in a new city — daybreak walks through Amsterdam’s quiet streets before the day’s ideas and conversations begin. The energy built fast as we joined 8,000+ attendees focused on where AI is heading next. For us, “next” isn’t abstract: it means better data quality checks in Alpha Tracker, more secure document workflows in Alpha Legal, and AI-assisted writing that saves ecologists hours in ecoScribe. Early starts, big ideas — and a constant focus on the humans who rely on our software every day.


“It’s All About Time”: Productivity with Guardrails

The message was clear - AI should be used to amplify creavity and make the most of our time

One of the standout keynote messages was time — how AI changes the way we use it, save it, and sometimes waste it. We’re doubling down on features that give time back to users: AlphaValidator (and our newly-previewed AI tools) in Alpha Tracker catches issues before reports go out; Ask Alfie helps users find answers instantly; and FLS-powered scheduling reduces planning friction. In Alpha Legal, digital signatures and client document workflows cut days from onboarding, while ecoScribe speeds up report writing without sacrificing accuracy. Productivity matters — but only with strong guardrails for quality and compliance.


The Vibe: Agentic AI, Security and Human-in-the-Loop

Lucas, Melika & Jack at an Agentic AI booth - a theme of the event

Every booth buzzed with conversation about AI agents and safe autonomy. Our takeaway is pragmatic: agentic workflows shine when they are operator-controlled and auditable. That’s how we approach automation in Alpha Tracker — giving teams tools to triage data, draft outputs and flag anomalies while a human makes the final call. It’s also front-of-mind for Alpha Legal, where trust and traceability are essential. Agentic AI is exciting… and even better when it respects human expertise.


Teamwork and Collaboration with Partners

Start Software are an AWS partner - so we borrowed their both for the group photo!

We made time to connect with partners like AWS, exploring new AI services and how they can bolster resilience, performance and security in our stacks. Cloud choices matter when you’re processing sensitive reports or legal documents at scale; our partnership work helps keep Alpha Tracker and Alpha Legal fast and dependable. Huge thanks to Kim and Adam for support from the UK — teamwork that kept everything running smoothly while we were away.

“Seeing how others weave AI into live business systems — not just labs — pushes our thinking forward. Our challenge now is translating that into wins for our clients.”
— Robin


It’s About Time… and Team Spirit

It's about time - and interesting cars!

A DeLorean time machine made the point with a wink: great tools give you time back. That’s the bar we set for our roadmap — features that shorten cycle times, reduce rework and make expertise travel further. Whether it’s smarter scheduling in Alpha Tracker, friction-free document approvals in Alpha Legal or AI-generated structure in ecoScribe, we measure success by the hours our users get back for higher-value work.

Human in the Loop: Support That Never Sleeps

Our 24x7 Support didn't stop just because we were away

Even while at the conference, real-world teamwork continued. Zac, Dan, and Jack handled a complex client issue live from the UK — proof that support never stops at Start Software. It’s also a live example of human-led, agent-operated: automation drafts, checks and routes; humans decide and sign-off. That balance is built into our product decisions so AI enhances judgement rather than replacing it.

Networking & New Perspectives (Global Clients, Real Problems)

Melika networking with an AI translation business - we service clients worldwide

Melika
spent much of the summit forging new connections — from data scientists and founders to researchers focused on AI ethics. Those conversations feed directly into our backlog: better multilingual experiences for Alpha Tracker users, clearer client communications in Alpha Legal, and faster knowledge discovery across reports. Collaboration and knowledge-sharing are how we turn emerging tech into dependable features.

Digital Twins: Safer Decisions Through Simulation

We have been creating and using Digital Twin for nearly two years!

A compelling session from H&M’s AI Director showed how digital twins de-risk decisions by simulating outcomes first. We’ve been experimenting with similar ideas for nearly two years, using synthetic scenarios to test scheduling, workflow and data-quality impacts before they reach users. It’s the same philosophy behind our “start small, learn fast” approach: pilot with clear objectives, measure the outcomes, then scale into Alpha Tracker and beyond.

AI First — Thinking with AI from the Start

"AI First" - Robin wishes he had the copyright!

Across many talks, one phrase kept returning — “AI First”. For us, it means thinking with AI from the outset, not bolting it on at the end. In practice that looks like: designing data models that support explainability; building features that are auditable; and ensuring that agents work within clear human limits. Begin with purpose, start small, measure outcomes and scale thoughtfully — it’s how we ship reliable AI into production systems.


Our Products: AI in Action for Real Clients

We’re already applying conference lessons across the suite:

  • Alpha Tracker – home to features such as AlphaValidator, Ask Alfie, and FLS-powered scheduling, helping consultants produce higher-quality reports, faster.
  • Alpha Legal (and Alpha Portal & Legacy Portal)– secure digital signatures and client document portal, streamlining onboarding and compliance for will writers, estate planners and solicitors.
  • ecoScribe – AI-assisted ecological report writing that accelerates drafting while maintaining clarity and consistency.
  • roadvlog – simplifying data capture and evidence gathering for litter campaigns such as Clean Up Britain.

“Every new idea has to pass a simple test: does it help people — or just intrigue engineers?”
— Dan


Reflections by the Water (and Why Context Matters)

The Norwegian Dawn drifting by

The venue, set on Amsterdam’s main waterway, offered the perfect metaphor: constant movement and connection. Between sessions, ships and ferries drifted past while we compared notes on data governance, model transparency and client workflows. Context is everything — the right feature at the right time in a user’s day beats any flashy demo. That’s the standard we bring back to our product teams.


Time to Relax (and Compete!)

Zac was seriously fast!

Even innovators need downtime. We made time to unwind with an F1 simulator — and yes, Zac held his place on the leaderboard all conference long. Healthy competition aside, these moments are where ideas settle and plans form: what do we prototype next; which client pain point do we remove first; how do we keep shipping value quickly and safely?


Team Passes & Tangible Takeaways

Most of the Start Software team were at the event

Badges collected, brains buzzing. Each pass represents a thread we’ll pull on over the coming months: more transparent AI in Alpha Tracker, streamlined client journeys in Alpha Legal, and continued investment in report automation via ecoScribe. If you’d like to see these features in action, get in touch — we love showing the “art of the possible.”


Other Themes

Women in AI was a theme, for sure, and many (most?) of the speakers and keynote presenters were female.  The whole summit opened with a powerful video about ending violence against girls - a passion-project for the Founder of Inspired Minds (the Summit organisers), Sarah Porter.

The damage that AI is doing to our planet (and minds) was another theme.  In fact, the most powerful presentation, expertly delivered, was from Karen Hao.  Karen has written a book - Empire of AI - equating the development of AI to the empires of old.  AI has concentrated power into the hands of a few individuals worldside, it relies on exploiting labour, and it is using huge amounts of the world's natural resources.  For anyone interested in history, this will be a familar story - it is basically how the British Empire came to dominate the world.

Karen Hao's "Empire of AI" book - a troubling read

The presentation was so good that Robin has bought the book for all at Start to read.

Looking Ahead

We’ll be presenting an AI session at Alpha Software Dev Day on 18 November 2025 — sharing what we’ve learned and demonstrating how to design human-in-the-loop systems using Alpha’s tools.
See Alpha Software’s events page for details. Expect practical examples you can take back to your own apps: agentic workflows with oversight, explainable outputs and patterns for responsible automation.


From Summit to Strategy

Robin, Catherine, Dan, Lucas, Mickey, Jack, Zac, Melika, James & Fatbardh

We came to Amsterdam to explore what’s next. We left convinced that the future belongs to teams who keep learning — and who build AI that stays transparent, trustworthy, and human-led. If you’re interested in how these principles can help your organisation, let’s talk about pilots, workshops and roadmaps tailored to your needs.

Human-led. Agent-operated. AI-first. Transparent.

#WorldSummitAI #StartSoftware #AlphaTracker #AlphaLegal #ecoScribe #AI #HumanInTheLoop #Amsterdam #AlphaDevDay2025

Start Software's 20th birthday - a week to remember

By Director Robin Bennett (& AI)
October 2026

Some of the memories from our Celebration Week
Editor’s Note: Twenty years ago, code was written line by line in Microsoft Access and Visual Basic 6. Today, we are deep into the era of agentic AI. It felt only fitting that this 20th-anniversary retrospective was drafted collaboratively by Robin and Start Software’s AI assistant, looking back across two decades of software, friendships, and global adventures.

On 20 September 2006, Start Software officially came into being.  That's 20 years ago.  People often say "I can't believe it is that long ago" when reflecting on a milestone like this, but actually it does feel like two decades have passed! The difference in our working methods then and the world of software development now is extraordinary.  

To mark our big birthday, we've just had a week of celebrations with colleagues travelling from Australia, Indonesia & Kosovo to the UK to meet, eat and talk about our history and our future.  The week's events included axe throwing (really), a two-day trip to Amsterdam for World Summit AI, and a visit to Anfield to watch Liverpool play Man City.  What a week.

We don't take any of our success or longevity for granted.  This is a family business, and all colleagues are treated like family.  We are grateful for every client who has chosen to spend money with us, and for all of the partnerships we've built and adventures we've had along the way.  Our new software platform (which will replace Alpha Tracker - do ask for a demo!) has its first trial users, and we have plans to restructure the business and build again to ensure we are here for our wonderful customers in 2036, 2046 and beyond.

Thanks again from everyone at Start Software.

Our Story

We began through an amicable split from our sister company Start Technology when I decided to start a dedicated software company and leave the hardware & networking side in the capable hands of James Guestford and Ian Groves.  Start Technology has been transformed into the absolute powerhouse that is now Start Tech (massive congrats, Ian & team). When we branched out on our own, we set up camp in Lasyard House in Bridgnorth, Shropshire with a simple mission: build reliable, bespoke software that genuinely solves operational headaches for businesses.

Lasyard House, Bridgnorth
Where it all began: Lasyard House, Bridgnorth, 2006.

I'd been coding professionally since I'd been a teenager (with even a brief spell on TV explaining how the first home computers worked!). Back then, everything ran locally on Windows desktops. We built bespoke systems for logistics, manufacturing, and environmental consultancies, including our desktop "Tracker" software for asbestos surveyors. We were lucky to form partnerships with brilliant clients who believed in us from day one, including many clients who still use our services today, 20 years later.

The Cloud Leap: Alpha Tracker & Going Global

By 2011, the writing was on the wall: the world was moving to the web and mobile devices. We took a bold leap, rebuilding our core platform on Alpha Anywhere to create Alpha Tracker.

Surveyors could suddenly ditch the paper clipboards, capture data on tablets on site, and produce 200-page UKAS-accredited reports before they had even driven home.

Alpha Tracker running on an airplane
Truly in the cloud: running Alpha Tracker at 39,000 feet on an Emirates A380 in 2013
 (somewhere between Dubai and the UK)

Alpha Tracker took us around the world. We welcomed Judy Key in Adelaide to lead our Australian and New Zealand operations, formed business partnerships in North America, and proved that a software house rooted in Shropshire could support critical operations on every continent — even at 39,000 feet on an Emirates flight with in-flight Wi-Fi!

Our links with Alpha Software, the creators of Alpha Anywhere, took us to the States, introduced us to businesses around the globe, and to some amazing people including the Rabins brothers and the inventor of the spreadsheet and coding legend, Dan Bricklin. 

OERCA, Clive Ponder & The CTT Family

Software is really about the people you build it with and the problems you solve together.

Through our partnership with Alpha Software users Mark and Todd in the US, we re-wrote OERCA — specialized animal record management and zoological welfare software now used in world-leading aquariums, marine parks, and wildlife centres across the globe.

OERCA animal management software
OERCA: animal management and veterinary software protecting wildlife across the globe.

In May 2020, our story took another big step forward when business partners Clive Ponder and Bob Massey invested in Start Software, bringing us even closer to the CTT Group family. Clive was a force of nature - an entrepreneur with boundless energy, warmth, and ambition - and had been a business partner and friend of mine for decades. We lost Clive late in 2024, but his vision and generosity continue to inspire us every single day as we work alongside Andrew Houston, Bob and the wider CTT team.

Celebration Week: 10 Days, 5 Countries, 1 Family

To mark our 20th birthday, we decided to do something truly special. Between 3 and 13 October 2026, we brought our global team together in the UK and the Netherlands:

  • Falah, Bonggo, and Ferry flew in from Indonesia.
  • Fatbardh (and his wife Fortesa) travelled from Kosovo.
  • Judy and family joined us from Adelaide, Australia.
  • CTT's Alex and family member Connor joined us in the Netherlands.
This meant - for the first time - that almost the entire Start Software team was together in one place.
20th Birthday T-shirt back design
Our custom 20th-anniversary T-shirt back, featuring cartoon avatars of the entire 17-strong team.

We spent days working together in our Telford e-Innovation Centre office, threw axes in Shrewsbury (congrats Jamie!), celebrated together over meals, and boarded the Eurostar and EasyJet for Amsterdam.

Team at World Summit AI 2026
Nine of the Start Software team representing in our custom blue & gold 20th-birthday shirts at World Summit AI 2026, Amsterdam.

Nine of us attended World Summit AI 2026 at the Taets Art and Event Park — immersing ourselves in the very latest frontier models, autonomous agents, and AI engineering that are already shaping the next generation of our software.

To round off an unforgettable 10 days, 12 of us headed to Anfield on Sunday to watch Liverpool take on Manchester City from the Brodies Lounge, before one final late-night table football tournament at the Knowsley Inn.

Anfield Brodies Lounge
Liverpool v Manchester City at Anfield: 12 of the Start Software team in Brodies Lounge for the grand finale.

Looking Forward to the Next 20 Years

From a desktop MS Access database in Bridgnorth in 2006 to cloud platforms running across Australia, New Zealand, and the US, and now to full-stack, AI-driven applications built in weeks rather than years - technology changes beyond recognition.

Our 2026 offices at the e-Innovation Centre

What hasn't changed is the ethos: look after your clients, invest in your team, stay curious, and enjoy the ride.

Thank you to every client, colleague, partner, family member, and friend who has been part of our first 20 years. Here’s to the next chapter!

AI in Alpha Tracker - our Premium & Enterprise clients enjoyed an early look at the AI innovations we're developing

A big thank you to all of our Premium and Enterprise Alpha Tracker clients who joined CTO Jack and MD Robin yesterday for our private AI webinar. We were delighted to see so many of you online, eager to understand where AI is taking Alpha Tracker — and our industry.

Robin ready to present - including his ZX81 & ChatGPT supermarket mag!

AI can sometimes feel like the latest in a long line of “next big things” in technology. Robin still remembers working with punched cards*, ZX81s, BBC Micros and Amstrad word processors… then PCs, spreadsheets, Windows, the birth of the Internet, mobile phones, smartphones and more recently WhatsApp, IoT and broadband. Each of those felt transformational in its time. But AI is bigger than all of them. What’s changed in the last five years has been nothing short of extraordinary.

That’s why we’re not waiting on the sidelines. AI is already embedded in Alpha Tracker today, with features that many of you are already using. AlphaValidator is helping check and improve report quality, FLS is scheduling more effectively, Ask Alfie is answering support queries, and screen summaries are making it easier to navigate information quickly. These aren’t “future ideas” — they’re working, live, and already saving our users time and effort every day.

Behind the scenes, we’re busy working on even more AI-driven capabilities. Without giving too much away (our competitors read this blog too 👋), we shared a glimpse of what’s “in build”: smarter tools to analyse photos and reports, new ways to check quality and consistency, and even features that will make communicating results quicker and easier. All of these are being designed with one aim in mind — to help you deliver faster, more accurate, and more insightful services to your clients.

We also touched on the bigger picture: how agent-based AI could become part of everyday business life, what that means for asbestos professionals, and the opportunities (and challenges) that lie ahead. One thing is certain — AI will reshape our industry, and we want Alpha Tracker users to be at the front of that wave.

And we’re putting our money where our mouth is. Next month we’re taking the entire Start Software team to Amsterdam for the World Summit AI. It’s the global event for AI, and we’ll be learning from the very best so that we can bring the latest thinking straight back into Alpha Tracker.

World Summit AI in Amsterdam - we're taking the whole team

So once again, thank you to all who attended. Your feedback, your questions, and your ideas are helping guide our AI journey. We’ll keep innovating, keep building, and keep listening — because our goal is simple: to make Alpha Tracker the smartest and most powerful platform in the industry.

* not Robin, actually, but he worked alongside people who did!


From Kosovo to Hickory’s: Fatbardh’s first UK visit, World Summit AI, and a fond farewell

We’ve loved hosting our remote Alpha developer, Fatbardh, who flew in from Kosovo with his fiancée, Fortesa, for his first-ever UK trip.

Fatbardh in our Telford HQ

After 12 months of coding brilliance on Start’s Alpha-based platforms (including projects such as OERCA, Greenfield and OnTarget) , it was wonderful to finally swap video calls for real coffee and conversation.

Jamie, Lucas, Zac, Fatbardh & Melika in today's AI meeting

A year of remote impact

Over the past year, Fatbardh has helped us move faster and smarter on all of our Alpha Anywhere-based software platforms including OERCA, Greenfield, OnTarget and Alpha Tracker (Start’s cloud-based platform used by asbestos surveying, water hygiene, environmental and compliance teams). From performance tweaks to UI polish and sprint support, he’s been a calm, capable presence in our stand-ups and releases.

First UK steps—and a hop to World Summit AI As part of the visit, Fatbardh also made it to World Summit AI in Amsterdam. Conferences are great for perspective, and this one underscored a few themes we care about: practical AI to augment developer workflows, responsible data use, and MLOps that keeps experimentation measurable. Expect to see those ideas inform how we prototype features and test quality in Alpha Tracker over the coming months.

Team time at Hickory’s

We wrapped the visit with a team lunch at Hickory’s—a proper chance to say thank you. It’s amazing how breaking bread together accelerates trust. Conversations that would take weeks to unfold online happened in an hour over ribs and fries.

Adam, Melika, Catherine, Lucas, Fortesa, Fatbardh, Zac, Jamie & Jack
(Dan & Robin were paying the bill!)

What we learned (and will keep doing)

- Plan purposeful in-person time: We combined the visit with a roadmap workshop and sprint retrospective so decisions stuck.

- Pair programming in bursts: Two-hour pairing blocks helped ship tricky fixes and share patterns faster than a week of comments.

- Bring the customer voice closer: Shadowing our support desk gave live insight into how our clients use features day-to-day.

- Make space for life: Including Fortesa in socials reminded us that strong teams are built around people, not just projects.

Next stop: Edinburgh—then home

Before heading back, Fatbardh and Fortesa are squeezing in a quick trip to Edinburgh via Shrewsbury and Telford. Then it’s wheels up and back to Kosovo, with fresh ideas, full notebooks, and a lot of new inside jokes.

Fatbardh & Fortesa outside their luxury Shrewsbury hotel (yes, OK, it's a Premier Inn!)

Thank you, Fatbardh (and thank you, Fortesa!).  Safe travels and see you back in our stand-ups. We’re grateful for the impact you’ve had on our Alpha team and excited for what’s next as we keep improving the platform for the teams who rely on it every day.

Birmingham Tech Week: Robin & Andrew exploring the AI frontier

Birmingham Tech Week was buzzing with ideas, innovation and some very clever uses of artificial intelligence — so of course, we couldn’t resist joining in. Andrew and I spent the day at the ICC for the AI Symposium, part of this year’s Quantum Leap series of events, learning from industry leaders and sharing how AI is already shaping the work we do at Start Software and CTT.

Our day began at Birmingham New Street, where the ever-impressive Ozzy the Bull (fresh from the Commonwealth Games) gave us a suitably dramatic welcome. I couldn’t resist giving him a new accessory — my Birmingham Tech Week badge. He wore it with pride.

Ozzy pre-AI modification

Ozzy with his pass!

The city itself looked fantastic under autumn skies — from the sleek curves of Grand Central to the golden crown of the Library of Birmingham, Birmingham’s mix of heritage and modern design made a great backdrop for a week celebrating technology.

The Town Hall

The sun was shining on the event

Birmingham Library

Inside the ICC, the energy was palpable. The exhibition area showcased everything from VR headsets to cutting-edge data visualisation tools, and the AI Symposium featured some genuinely insightful discussions. It was standing-room-only at times, with experts debating the ethics, opportunities and challenges of machine learning in the workplace.

Agentic AI again was a key focus - as was security - themes repeating from the World Summit AI in Amsterdam two weeks ago.

Inside the impressive ICC

Should have gone to Specsavers

For us at Start Software, AI is more than just a buzzword. It’s already integrated into our products — helping clients work smarter and faster:

  • Alpha Tracker uses automation and smart data processing to simplify compliance and asbestos management.

  • Alpha Legal keeps legal professionals secure and efficient with AI-driven document checks and smart communication tools.

  • ecoScribe harnesses speech recognition and natural language processing to turn complex survey data into structured reports in seconds.

Seeing so many companies exploring AI’s potential was inspiring — and it’s clear that the Midlands is fast becoming a real hub for innovation.

The panel gathers

Andrew front-and-centre (as always!)

We left Birmingham Tech Week with plenty of ideas (and a slightly sore neck from looking up at Ozzy). Huge thanks to the organisers for such a well-run and thought-provoking event.

If you’d like to learn how AI is already improving workflows in Alpha Tracker, Alpha Legal or ecoScribe, get in touch — we’d love to show you what’s possible.

(post by Robin Bennett)

Welcome to 2026 ❄️

There’s something very fitting about starting the year on a bright, icy January morning. The light is new, the path ahead is clear, and while the ground may be slippery, progress comes from knowing where you’re going and taking each step with confidence. This photo of Catherine walking into the office captures that feeling perfectly as we step into 2026 at Start Software.

Here we go again! Welcome 2026

So, with frozen car parks behind us and a full year ahead, here’s what we’re excited about.

Continuing to invest in Alpha Tracker

Alpha Tracker remains at the heart of what we do, and 2026 is shaping up to be a busy year for new releases.

  • Alpha Tracker Release 42 and Release 43 are on the roadmap, bringing a steady stream of practical improvements driven directly by customer feedback. As ever, the focus is on reliability, usability and features that genuinely make day-to-day work easier.

  • We are rolling out a significant upgrade to Cloud Document Maker, delivering faster and more scalable document production for reports, certificates and client deliverables. Less waiting, more getting things done.

  • Tracker Filer will be replaced by Tracker Agent, our AI-powered "extra pair of hands" that will massively reduce your admin.

Better integrations, better workflows

We know Alpha Tracker does not exist in isolation, so integration continues to be a major priority.  2025 saw us deliver the Lab Sample Exchange and the connection to the incredible FLS/Solvares VISITOUR optimised scheduler.  We have many more integrations planned for 2026.

More AI, used properly

AI is only useful if it solves real problems, and that is exactly how we are approaching it.

Our Report QC Checker is now available for all customers, helping to catch inconsistencies, omissions and common issues before reports go out of the door. It adds another layer of quality control that supports professional judgement rather than replacing it.

Go to asbestosreportqc.start-software.ai

You can expect more AI-powered features over the year, always focused on accuracy, efficiency and trust.

Growing the team

Great software comes from great people. We are delighted to welcome Bonggo to the Start Software team, strengthening our ability to support customers and continue developing the platform at pace.

Out in the world

We will also be getting out and about more in 2026, sharing what we have learned and learning from others.

This includes presenting at conferences around the world, with highlights already planned such as FAMANZ in Sydney and World Summit AI in Amsterdam. If you are attending either, do come and say hello.

20 years of Start Software

Finally, 2026 marks a major milestone for us. This is our 20th year of trading.

That means 20 years of building software, working closely with customers, adapting to new technology and staying firmly focused on value for money. We will be celebrating properly with staff and customers in the autumn, and we look forward to sharing more details as plans come together.

Thank you, as always, for being part of the Start Software story. Here’s to a productive, innovative and well-supported 2026.

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