A sorry Prime Minister. Take that any way you like! |
About Start Software
Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.
Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.
Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.
Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.
After a week of apologies on the daily news, it is our turn to apologise.
We're really sorry that Alpha Legal wasn't available earlier today. We use the world's biggest and most secure cloud computing environment to power Alpha Legal, Amazon AWS, but today it let us down. A problem with an overnight update caused Alpha Legal to be unavailable.
Our technical staff in the UK and US worked solidly all day to resolve the issue but we are very sorry for the inconvenience this will have caused our professional subscribers and their clients.
If you need any more information about the outage today or the actions we have taken to prevent a reoccurrence, do get in touch.
Popular posts from this blog
Three emails just arrived one after the other - and each put a smile on our faces and a spring in our step! Feedback #1... "We smashed our audit! Thank you so much for your help" from a new customer where we have been providing Alpha Five support and mentoring to help them to develop an Intranet quality & audit system Feedback #2... "hi Tom. It looks fantastic! Very well done" from a client reviewing the latest changes to a web data analysis system we have written using Alpha Anywhere , SQL Server and JavaScript Feedback #3... " The launch of Alpha Tracker here is going really well ... thank you so much" from an asbestos consultancy feeling the benefits of their Alpha Tracker asbestos software installation. We really appreciate it when customers take the time to send us feedback like this - it makes the hard work seem worthwhile!
Alpha Validator update released
The automated survey data checking feature within asbestos software Alpha Tracker (known as "AlphaValidator") has been updated again. This follows on from the update released on 11 December (more info here ). an example of AlphaValidator's data check output This update - v1.0.74 SVN25 - is ready now to download from our website and improves the way photos of asbestos samples are validated . Please do contact the Start Software Support Desk (available 24x7!) if you would like help installing the update.
Christmas Arrangements 2009
We are open for business as usual throughout the Christmas and New Year period. Thursday 24 December: Office closes at 4pm Friday 25 December: Closed Monday 28 December: Closed Tuesday 29 December: Open with reduced staffing levels Wednesday 30 December: Open with reduced staffing levels Thursday 31 December: Open with reduced staffing levels Friday 1 January: Closed As usual, we are not sending Christmas cards to clients but instead we are donating to our favourite charity, the RNLI . We wish all of our customers a Happy Christmas and a healthy and prosperous New Year.
Blog Archive
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- Warning! Scammers are circling as millions have ye...
- Alpha Legal featured in Modern Law magazine
- Message received, loud and clear! You've told us w...
- Alpha Tracker admin training for Element staff - w...
- Another Alpha Legal update has been published - le...
- We're chuffed with this one! We've given Alpha Tra...
- Alpha Legal is now a For Legal partner. Check out...
- Alpha Legal outage Saturday 22.1.2022 - we're real...
- Growing numbers caught out by the "Dear Mum" scams...
- Another reminder of the importance of making asbes...
- Another reminder for property letting agents - the...
- Government newsflash! Video-witnessed wills legali...
- Meet support apprentices Zac & James
- "Keep up the good work" - a thank you received fro...
- RPP asbestos consultancy goes live with Alpha Trac...
- Alert to estate and letting agents - "more and mor...
- Tell us what you think! We're improving the Alpha ...
- Do you use Clio in your business? We're looking t...
- Support desk performance in December - 90% of tick...
- 2021 was a record year for cyber-criminals - $14bn...
- The Alpha Tracker User Guide has been updated
- New "explainer" video to help clients to complete ...
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