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Two more asbestos consultancies have started their Alpha Tracker journeys.
TAECO Environmental Management has chosen asbestos software Alpha Tracker to power their business.
Clean Air Asbestos Solutions have received their asbestos surveying training and are ready to go live.
Lockdown is supposed to be a quiet time for businesses like ours - let's see if any more orders come in before the end of the month!
Dan, Tom & I have just finished recording a "teardown" webinar for Alpha Software. We use Alpha Software's Alpha Anywhere development platform to build our systems and they asked us to show how we built Patient Innovations' OnTimeCare - one of the best looking and most polished applications we've ever developed.
After I gave an OnTimeCare presentation at the Alpha Devcon last month, we were contacted by lots of Alpha developers worldwide who were interested in our development techniques. I brought out the Start Software "big guns", Dan & Tom (it will be Jack & Ferry next time!), to show the methods we used to create OnTimeCare - a supercharger for medical practices around the world.
Here we are, mid-presentation:
And here is the recording of the webinar. Enjoy!
Kim has finished the release notes for Alpha Tracker Release 33. They are available for download here. Enjoy!
You can watch the highlights video here.
If you would like to suggest any new features for asbestos software Alpha Tracker Release 34... get in touch!
It's "business as usual" here at Start Software as we enter the second England-wide lockdown. I feel like we've been here before!
Although some of our staff are working from home for the next 4 weeks, our 24x7 personal support service will remain available to all of our software customers including our Alpha Tracker asbestos system users.
If you need us, we'll be here for you. Simple as that! See you on the other side...
We've had a difficult month on the support desk on the back of a busy autumn for new sales of our asbestos software, Alpha Tracker.
You can see from the chart that our performance has dropped for high priority calls to 86.5% and for all calls to 83.2%. This is the first time in more than a year that we've not resolved at least 9 out of 10 calls within the timescales set by our clients.
Jess, Will, Elaine and the team are reviewing their procedures to make sure we improve during November, although the "lockdown 2" working restrictions are sure to make this a challenge.
We're really pleased with Release 33 of our asbestos software, Alpha Tracker, and hope you are too!
We've called this update the "AI" release as we've added intelligence into so many areas of the system. Here's a short highlights video to show you three new features in particular:
We've been hard at work adding extra features to our asbestos software platform, Alpha Tracker.
Release 33 is now available with more than 450 new features, bug fixes and performance improvements. Yes, more than 450!! In this release, we've focused on "AI" powered features adding intelligence and convenience to many parts of the system including:
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| Alpha Tracker's redesigned quotation sub-system |
Release 33 is the update to Alpha Tracker Release 32 which was made publicly available back in the Spring.
Keep an eye on the blog for the video introducing the new features and the full set of release notes. They should both be available in the next few days.
Release 34 is now underway and is the "cloud release" with more features linking Alpha Tracker to the cloud for document storage and improved editing of reports and other documents.