ESSS are improving their processes with the help of Alpha Tracker. Can we help you, too?

ESSS - Environmental & Site Safety Solutions - are improving processes through their asbestos consultancy business and our Alpha Tracker specialists are helping them along their journey.

Here is a picture from yesterday's training and consultancy session - it's great to meet our lovely clients face-to-face and have such a constructive conversation.

Some of the asbestos professionals at ESSS

Can we help your asbestos consultancy to improve?  Are you using asbestos software from another supplier and you've heard good things about Alpha Tracker's innovation, expertise and 24x7 support?  Get in touch here.

Welcome Lancashire County Scientific Services to the Alpha Tracker family!

Another Alpha Tracker asbestos consultancy is live.  This time it is Lancashire County Scientific Services!

Kim has spent the day training the asbestos surveyors and administrators

Lancashire County Scientific Services will be using asbestos software Alpha Tracker to survey buildings across the county for asbestos, analysing samples and producing asbestos reports for their internal and external customers.

Using a variety of handheld devices, asbestos surveyors will be capturing site data, taking photos and updating plans electronically, and then sending this over mobile data or WiFi - all with one click!  Once asbestos samples are analysed, reports will be produced automatically to match the current Lancashire County formats.  All asbestos reports in Alpha Tracker are created from custom templates to ensure that the output is perfect.

Can we help your asbestos consultancy to improve efficiency and the service you provide to your clients?  Get in touch!  We have demo slots available in May, and software trials are also available.  If you are switching from competitor systems, we can also offer healthy discounts during 2024.

There's an update to our Alpha Tracker Mobile app in the Google & Apple app stores

Jack has published an update to our Alpha Tracker Mobile app into the Google & Apple app stores.

Alpha Tracker Mobile in the app stores

The new version has several useability improvements for users of our Forms and Water Hygiene features, including:

• better display of the section name (for forms broken into multiple sections)
• improved display of the project/job, site and type of form
• the section/question is always displayed when responding to Water Hygiene questions.

These changes all came from suggestions from our users so do get in touch if you have other ideas for improvements!

Two more asbestos consultancies are switching to Alpha Tracker

We've just had two more orders from Australian asbestos consultancies switching to asbestos software Alpha Tracker. 

Judy, Jess & Leanne will be onboarding both consultancies over the next few weeks and we'll post more details when the consultancies are fully live.

Watch the recording of our Forms webinar with Robin, Dan & Jack

Watch the recording of the latest Alpha Tracker Tips & Tricks Webinar to help you get the most out of your system.

Webinar #11 is now available to watch online

Robin, Dan & Jack explain how the new Forms feature works within Alpha Tracker.  You can design your own data capture forms for literally anything... risk assessments, mileage claims, accident reports, vehicle checklists... literally anything you want your site staff to complete whilst out and about.

Follow us at blog.start-software.com to make sure you don't miss the latest Alpha Tracker news and register for upcoming webinars here: https://alpha-tracker.co.uk/webinars.

Support tickets up 5% in March - but performance still good with 90% of calls being resolved within target time

Despite ticket volumes increasing by 5% in March 2024 compared to February, our Support Desk performance was still good with 90% of all problems being resolved within our target timescales.

Don't forget that we're here for you 24x7 in person to help you with any problems you have.  We're here to help!