Thursday, 3 November 2022

Support Desk stats for October - busy, busy, busy! Good result, though, with 19/20 happy callers

We think we've had our busiest support month, ever! 791 calls for help or advice is a challenge but Zac, Jamie and the team have really stepped up, delivering excellent customer service.

19 out of 20 of the most important calls for help were resolved within 2 hours.

Zac & James from our Support Desk

This comment (from LinkedIn) was typical from recent calls:

"Great lads! Every time I have called with queries James has been nothing but helpful every time."

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